Summary
Overview
Work History
Education
Skills
Timeline
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Bennet Dartey

Chicago,Illinois

Summary

Quality-focused Field Service Engineer offering 3+ years of field service experience. Detail-oriented and proactive with diligent and focused approach to managing projects, reviewing work and coordinating call responses. Maintains strong internal, supplier and customer relationships for maximum effectiveness.

Overview

4
4
years of professional experience

Work History

Field Service Engineer

EMSAR
08.2020 - Current
  • Performed onsite installation, modification and maintenance of systems and equipment.
  • Disassembled and reassembled complex machinery to repair or replace worn or malfunctioning components.
  • Repaired and calibrated systems and equipment post-installation.
  • Tested equipment performance and demonstrated operation and servicing of equipment to customer.
  • Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
  • Managed and completed assigned work orders in company's computerized management system platform, servicemax.

Filed Service IT Technician

INSIGHT GLOBAL
04.2019 - 07.2020
  • Performed troubleshooting to correct computer hardware and software malfunctions.
  • Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
  • Recommended new and replacement hardware and software purchases.
  • Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
  • Linked computers to network and peripheral equipment.

Education

Bachelor of Science - Technical Management

DeVry University
Chicago, IL
03.2015

Skills

  • Equipment Reassembly
  • Onsite Support
  • Network Installation
  • Systems Analysis
  • Troubleshooting and Repair
  • Performance Testing
  • Equipment Testing
  • Preparing Work Orders
  • Customer Management
  • Calibration

Timeline

Field Service Engineer

EMSAR
08.2020 - Current

Filed Service IT Technician

INSIGHT GLOBAL
04.2019 - 07.2020

Bachelor of Science - Technical Management

DeVry University

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Bennet Dartey