Bennett Gatto
Kenosha,WI
Summary
Dynamic and results-oriented professional with a proven track record at Strawberry Creek Country Club, adept in problem-solving and service excellence. Skilled in market analysis and inventory management, demonstrating exceptional communication and teamwork. Achieved significant improvements in customer satisfaction and operational efficiency, showcasing adaptability and attention to detail.
Overview
6
6
years of professional experience
Work History
Seasonal Outside Golf Operations Team Member
Strawberry Creek Country Club
04.2024 - Current
- Customer service: Greeting guests warmly, addressing concerns promptly, providing personalized service, and maintaining a positive attitude.
- Communication: Clearly and professionally interacting with members, staff, and guests.
- Teamwork: Collaborating effectively with other staff members to ensure smooth operations and guest satisfaction.
- Problem-solving: Identifying and resolving issues quickly and efficiently, especially in high-pressure situations (ie., golf outings)
- Attention to detail: Maintaining high standards of cleanliness and presentation in all areas of golf ranges, golf carts, and course management.
- Adaptability: Flexibility to adjust to changing schedules, priorities, and guest needs.
Shoe Reseller
Self -employed
01.2019 - 01.2023
- Market Analysis to research upcoming sneaker releases on Nike App
- Identify top trending styles
- Predict market demand to source most profitable shoes
- Purchase top sneakers
- Create intriguing product listings using popular online marketplace apps like Stock X, Goat and Ebay.
- Manage inventory turnover to optimize profits
- Maintain excellent customer service through effective communication and timely shipping windows.
Education
No Degree - Information Systems And Supply Chain
Marquette University
Milwaukee, WI05-2027
Skills
- Employee Training
- Service Excellence
- Task Prioritization
- Equipment operation
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Multitasking Abilities
- Reliability
- Excellent communication
Leadership
I am currently an elected member of the Standards Board Member in the fraternity of Sigma Phi Epsilon at Marquette University. As a member of this board my responsibilities include enforcing chapter policies, investigate conduct violations, facilitate disciplinary hearings, and lead educational workshops on standards compliance.
Timeline
Seasonal Outside Golf Operations Team Member
Strawberry Creek Country Club
04.2024 - Current
Shoe Reseller
Self -employed
01.2019 - 01.2023
No Degree - Information Systems And Supply Chain
Marquette University
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