Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Insurance Compliance Specialist, Rating Division
Louisiana Department Of Insurance
05.2023 - Current
Performed quality control reviews of all loan packages to check adherence with federal and state regulatory requirements.
Created and maintained compliant work environment.
Determined licensing eligibility by examining test results and comparing against established structures.
Took notes on field examinations and specific case details, updated databases and produced reports outlining results of investigations.
Kept informed regarding pending industry changes, trends or best practices.
Developed risk assessment models to identify potential compliance risks.
DBO
Target Retail Store
11.2018 - 05.2023
Managed and motivated employees to be productive and engaged in work.
Maintained professional, organized, and safe environment for employees and patrons.
Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Developed and maintained relationships with customers and suppliers through account development.
Planned and budgeted accurately to provide business with resources needed to operate smoothly.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Developed detailed plans based on broad guidance and direction.
Medical Insurance Biller
Lance Bullock MD, LLC
03.2006 - 09.2018
Communicated with insurance providers to resolve denied claims and resubmitted.
Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
Liaised between patients, insurance companies, and billing office.
Trained new employees on multiple medical billing programs and data entry software.
Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
Delivered timely and accurate charge submissions.
Licensed Insurance Agent
Direct Insurance Company
02.2002 - 03.2006
Calculated quotes and educated potential clients on insurance options.
Attended continuing education courses and workshops to gain additional insurance industry knowledge.
Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
Exceeded corporate quotas for monthly policy sales.
Tracked progress of all outstanding insurance claims.
Program Manager for Policy Innovations at Louisiana State University/Louisiana Department of HealthProgram Manager for Policy Innovations at Louisiana State University/Louisiana Department of Health