Summary
Overview
Work History
Education
Skills
Timeline
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Bennie Baca

Amarillo,TX

Summary

Dynamic sales professional with a proven track record at Kia of Amarillo, adept in objection handling and customer service. Excelled in business development, boosting sales through innovative strategies and fostering client loyalty. Demonstrated negotiation prowess and a commitment to excellence, achieving significant customer satisfaction and revenue growth.

Overview

4
4
years of professional experience

Work History

Sales Professional

Kia of Amarillo
08.2024 - 02.2025
  • Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
  • Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
  • Conferred with existing and potential customers to assess requirements and propose optimal solutions.
  • Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Developed strategic sales plans for driving growth in key market segments, resulting in significant business expansion.
  • Increased sales revenue by identifying and targeting high-potential markets and customer segments.
  • Utilized CRM software tools effectively for tracking client interactions, follow-ups, deals progressions.
  • Reached performance objectives and generated over $Number in sales.
  • Implemented innovative sales techniques to increase conversion rates and boost overall sales figures.

Dishwasher

Jacobos Cafe
05.2021 - 12.2022
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.

Detail Technician

Kia of Amarillo
03.2024 - 08.2024
  • Achieved high levels of customer satisfaction through consistent delivery of superior vehicle aesthetics and cleanliness standards.
  • Supported a positive work environment with strong communication skills and proactive problem-solving abilities.
  • Delivered exceptional results through expert application of polishing, waxing, and buffing techniques.
  • Implemented time-saving strategies that allowed for increased productivity without compromising quality.

Guest Service Representative

Toot N Totum
01.2023 - 03.2024
  • Assisted guests with reservation modifications, resolving any issues promptly and professionally.
  • Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
  • Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
  • Developed strong rapport with returning guests to foster loyalty and repeat business.
  • Contributed positively towards creating a welcoming atmosphere by maintaining a clean and organized front desk area at all times.
  • Collaborated closely with colleagues across departments to enhance overall guest experience throughout their stay.

Education

Diploma -

Caprock
Amarillo, TX
05.2023

Skills

  • Objection handling
  • Sales expertise
  • Upselling and cross selling
  • Closing techniques
  • Business development
  • Sales closing
  • Customer service
  • Negotiation tactics
  • Customer needs assessment

Timeline

Sales Professional

Kia of Amarillo
08.2024 - 02.2025

Detail Technician

Kia of Amarillo
03.2024 - 08.2024

Guest Service Representative

Toot N Totum
01.2023 - 03.2024

Dishwasher

Jacobos Cafe
05.2021 - 12.2022

Diploma -

Caprock

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Bennie Baca