Nathan Menkov
Village Pointe Toyota
OMAHA,NE
4
years of professional experience
Driven sales professional with 3 years of experience across multiple industries. Proven ability to increase conversions, strengthen customer relationships, and exceed sales goals. Skilled in communication, problem‑solving, and delivering high‑quality customer experiences. Experienced in operations, staff training, and maintaining strong service standards.
Work History
Sales Professional
1 Year 6 Months- Maintained follow-up with prospects to advance leads through the sales pipeline.
- Documented customer interactions and deal progress in CRM systems for accurate tracking.
- Collaborated with finance and management teams to complete transactions smoothly.
- Supported closing process by answering objections and reinforcing product value.
- Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
- Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
- Greeted customers and identified vehicle needs through consultative sales conversations.
Team Leader
1 Year 1 Month- Supervised playroom operations, ensuring safe dog interactions and consistent staff coverage.
- Coordinated daily workflows to support smooth check-in, play, and departure processes.
- Trained team members on cleaning standards, feeding routines, and daycare procedures.
- Monitored pet health and behavior, escalating concerns to management and pet parents.
- Resolved customer questions professionally, supporting positive pet parent experiences.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Created sales experience by promoting and selling different daycare packages and certain products
Banquet Server
1 Year 6 Months- Served plated meals and beverages while maintaining attentive, courteous guest service.
- Coordinated with banquet captains and kitchen staff to ensure smooth meal timing and presentation.
- Set up banquet rooms with tables, linens, glassware, and serviceware according to event specifications.
- Reset event spaces quickly between functions to support seamless turnover and readiness.
- Trained new banquet servers on service sequence, table setup, and hospitality expectations.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Carried out professional service, retaining polite and friendly approach at all times.
- Increased overall event success by anticipating guests'' needs and promptly addressing requests or concerns.
Education
Associates - Accounting And Business
- University of Nebraska Omaha Pi Kappa Alpha Member
- Extracurricular Activities: High School Varsity Wrestling, Outdoor Education Volunteer for two years
- Completed AP Course in AP Business with Personal Finance, AP English Language and Copmposition, and AP Pre Calculus
Skills
Objection resolution
Closing techniques
Objection handling
Customer relationship building
Lead generation
Cold calling
Customer service
Product and service knowledge
Time management
Timeline
Sales Professional
Village Pointe Toyota
03.2025 - 09.2026Read More
Team Leader
Dogtopia
03.2024 - 04.2025Read More
Banquet Server
Champions Run Country Club
04.2022 - 10.2023Read More
Metropolitan Community College
Associates from Accounting And Business
Read More