Bennjamin Tolle
Elsmere,KY
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
12
12
years of professional experience
Work History
Driver Sales Representative
XPO Inc.
09.2023 - Current
- Establishing rapport with customers and providing exceptional service during deliveries.
- Boosted company reputation with excellent communication skills and professional demeanor while interacting with clients.
- Maintained positive relationships with customers to promote continued business opportunities.
- Demonstrated flexibility in adapting to changing schedules or last-minute requests from customers without compromising punctuality or service quality.
- Developed strong relationships with both new and existing clients by consistently exceeding expectations in service quality.
Owner operator
Bluegrass Family Trucking\ Prime. Inc
06.2018 - 09.2023
- Over the road truck driver. Picking up and delivering goods to various customers throughout the United States. Generating new business opportunities hauling freight for new customers as well as keeping my commitment to existing customers. Managing various aspects of my business such as taxes, profitability, and training. Certified cdl instructor. Training new drivers to learn training materials and become licensed commercial drivers. Training new drivers and assisting them in jumpstarting their careers in the freight industry. Taking a hands on approach to learning the business and being successful and profitable.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Managed day-to-day business operations.
- Developed business plan, processes and procedures to provide superior service to customers.
- Implemented effective financial management practices, improving cash flow and profitability.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Interacted well with customers to build connections and nurture relationships.
Delivery driver
CPC Logistics
04.2015 - 06.2018
- Delivering auto parts and tires to customers in the Tri State area. Ensuring the safe transport of goods. Focusing on outstanding customer service and continuous improvement. Route planner for delivery drivers. Ensuring efficiency and on time delivery. Making sure that our customers’ needs were met in terms of on time arrivals.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
Regional produce delivery driver
Crosset Company
01.2013 - 04.2015
- Delivering produce to various customers throughout the Midwest and Southeast.
- Supported internal communication efforts by keeping dispatchers informed of any unexpected delays or issues encountered during deliveries.
- Upheld food safety standards throughout the entire delivery process, from loading to unloading, ensuring compliance with regulations and company guidelines.
- Developed a strong understanding of local businesses'' needs, tailoring deliveries to best suit their operational requirements.
- Contributed to business growth by consistently meeting or exceeding delivery targets.
- Established strong relationships with clients through courteous service and prompt communication.
- Fostered positive working relationships with regular customers.
Education
High School Diploma -
Dixie Heights Highschool
Crestview Hills, KY05-2002
Skills
- Reliability and punctuality
- Customer Service
- Time management
- Client relations
- Leadership skills
- Product distribution
- Product promotion
- Product presentation
- Interpersonal skills
- New customer solicitation
- Revenue generation
Timeline
Driver Sales Representative
XPO Inc.
09.2023 - Current
Owner operator
Bluegrass Family Trucking\ Prime. Inc
06.2018 - 09.2023
Delivery driver
CPC Logistics
04.2015 - 06.2018
Regional produce delivery driver
Crosset Company
01.2013 - 04.2015
High School Diploma -
Dixie Heights Highschool