Benson Best
West Valley City
Summary
Dynamic Assistant Manager at Crumbl Cookies with a proven track record in team leadership and customer service excellence. Successfully enhanced operational efficiency and product quality while mentoring staff and optimizing inventory control. Skilled in strategic thinking and money handling, fostering a positive work environment that drives results.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Crumbl Cookies
06.2020 - 05.2023
- Supervised daily operations to ensure efficient workflow and high product quality.
- Trained new staff on operational procedures and customer service standards.
- Managed inventory control, ensuring accurate stock levels and timely replenishment.
- Coordinated scheduling to optimize labor resources during peak hours.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Education
High School Diploma -
Hunter High School
West Valley City, UT06-2023
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Staff supervision
- Goal setting
- Conflict resolution
- Multitasking and organization
- Strategic thinking
- Coaching and mentoring
Accomplishments
Served a two year mission in Honduras for the Church of Jesus Christ of Latter Day Saints
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant Manager
Crumbl Cookies
06.2020 - 05.2023
High School Diploma -
Hunter High School
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