Summary
Overview
Work History
Education
Skills
Timeline
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Bentleigh Edenshaw

Ketchikan,AK

Summary

Proven multitasker and team leader, excelled at Ketch me if you Kan by enhancing customer experiences through exceptional service and strong work ethic. Mastered POS transactions and upheld food safety standards, significantly contributing to repeat business. Skilled in memory retention and cleaning, consistently maintaining high-quality, efficient operations without compromising service excellence.

Overview

6
6
years of professional experience

Work History

Server

Ketch Me If You Kan
04.2024 - 07.2024
  • Demonstrated strong multitasking skills by managing multiple orders simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Communicated with team members during shifts for efficient workflow and excellent customer experiences.
  • Performed opening and closing duties.
  • Maintained a clean and organized area to uphold restaurant hygiene.
  • Developed strong rapport with regular customers through genuine efforts leading to repeat business.

Server

Cape Fox Lodge
12.2022 - 05.2023
  • Demonstrated strong multitasking skills by managing multiple tables without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Worked with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays, and clean.

Ice Cream Server

Coldstone Creamy
12.2019 - 06.2020
  • Refilled serving stations with fresh supplies and cleaned up spills.
  • Completed milkshakes and ice cream desserts for customers.
  • Performed serving, cleaning and stocking to quality standards and provided excellent customer service.
  • Maintained cleanliness and organization of serving and seating areas.
  • Managed inventory, ordering supplies before running low and avoiding service mishaps.
  • Explained ice cream flavors, toppings, sundaes, and other items to customers.
  • Developed strong knowledge of menu offerings to provide personalized recommendations for customers with dietary restrictions or preferences.

Busser

Ocean View Restaurant
05.2018 - 08.2018
  • Reset and cleaned tables quickly to prepare for new customers.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future customers.
  • Communicated with other bussers and servers to create an efficient flow.
  • Assisted servers to complete things in a timely manner.
  • Maintained cleanliness, sanitation, and organization in dining areas.
  • Refilled drinks and provided extra napkins and silverware to customers.

Education

High School Diploma -

Revilla High School
Ketchikan, AK
05.2022

Skills

  • Exceptional customer service
  • Strong Work Ethic
  • Memory retention
  • Food safety understanding
  • Adaptable and Flexible
  • Multitasking

Timeline

Server

Ketch Me If You Kan
04.2024 - 07.2024

Server

Cape Fox Lodge
12.2022 - 05.2023

Ice Cream Server

Coldstone Creamy
12.2019 - 06.2020

Busser

Ocean View Restaurant
05.2018 - 08.2018

High School Diploma -

Revilla High School

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Bentleigh Edenshaw