Bentley Hudson
Houston
Summary
Retail and operations leader with a strong track record in managing high-volume businesses. Expertise in driving sales growth, enhancing customer experiences, and executing successful events. Committed to building effective teams and optimizing operational processes to achieve financial goals.
Overview
14
14
years of professional experience
Work History
Member Experience Spa Lead & Events Coordinator
Life Time Fitness
Houston
08.2025 - Current
- Coordinated and executed club events, wellness programs, and member engagement initiatives to enhance member satisfaction.
- Managed event logistics, scheduling, vendor communication, and operational execution to ensure seamless event experiences.
- Collaborate with department leaders to plan and implement club-wide programming and community events.
- Develop promotional materials, event flyers, and marketing content using Canva and social media platforms.
- Supported membership growth and retention through relationship building and delivering exceptional customer service, fostering long-term member loyalty.
- Assist with member communications, administrative projects, and cross-departmental initiatives.
- Managed daily operations of spa, ensuring high-quality service and customer satisfaction.
- Created menus of treatments and packages that were attractive to customers.
Shop Manager
Michael Kors
Houston
05.2023 - 07.2025
- Directed daily retail operations to ensure profitability and achievement of sales goals.
- Recruited and developed team members through training and coaching to enhance store performance.
- Analyzed sales performance to identify opportunities and implemented strategies that contributed to revenue growth.
- Maintained brand standards through effective visual merchandising and inventory management to support sales objectives.
- Delivered exceptional customer experiences and resolved concerns.
- Ensured compliance with company policies and safety standards.
Lead Merchandiser / Staging Stylist
Star Furniture, Corporate Location
Katy
02.2021 - 08.2022
- Created visually appealing staged settings featured in catalogs and digital marketing campaigns, increasing brand visibility.
- Designed and executed impactful merchandising displays and showroom presentations to enhance customer experience.
- Improved product presentation and customer engagement through strategic merchandising.
- Collaborated with marketing and design teams to maintain brand consistency across all merchandising efforts.
District Head Merchandiser / Store Manager
Group Dynamite / Garage
Texas
08.2012 - 02.2021
- Advanced through leadership positions from stock associate to district head merchandiser, enhancing operational knowledge and team capabilities.
- Led store openings, merchandising initiatives, and district-wide operational projects.
- Managed hiring, training, and performance management processes to develop high-performing teams aligned with company goals.
- Analyzed sales trends and inventory data, identifying opportunities for increased profitability and streamlined operations.
- Partnered with regional leadership to execute company strategies and maintain brand standards.
Education
Associate of Arts - Marketing Management
San Jacinto College
Pasadena, Texas06-2023
High School Diploma -
Clear Brook High School
Friendswood, Texas01-2012
Skills
- Team leadership
- Event coordination
- Vendor & Partner Relations
- Retail management
- Customer experience
- Promotional Campaigns
- Staff Scheduling
- Inventory Management
- Inventory management
- Visual Merchandising
- Visual merchandising
- Team leadership
- Team leadership
- Digital content creation
- Relationship management
- Vendor coordination
Awards Recognition
- Top District Merchandiser (2 Consecutive Years) - Group Dynamite
- Top Store Manager - Group Dynamite
- Best Stage Design Award - Star Furniture Website
- Top Merchandiser Award - Adidas
Timeline
Member Experience Spa Lead & Events Coordinator
Life Time Fitness
08.2025 - Current
Shop Manager
Michael Kors
05.2023 - 07.2025
Lead Merchandiser / Staging Stylist
Star Furniture, Corporate Location
02.2021 - 08.2022
District Head Merchandiser / Store Manager
Group Dynamite / Garage
08.2012 - 02.2021
Associate of Arts - Marketing Management
San Jacinto College
High School Diploma -
Clear Brook High School