Benyatta Reed
Dallas,TX
Summary
Detail-oriented and dependable administrative professional with experience in office support, records management, billing and coding, and customer service in government, medical, and high-security environments. Skilled in maintaining confidentiality, managing documentation accurately, and supporting daily office operations. Proficient in Microsoft Office with strong organizational and communication skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Correctional Officer / Administrative Support
Louisiana State Penitentiary
10.2023 - Current
- Maintain accurate records, logs, and reports in compliance with institutional policies
- Perform clerical duties including data entry, filing, and documentation management
- Monitor inmate movement and enforce rules while ensuring safety and security
- Communicate professionally with staff, supervisors, and visitors
- Maintain confidentiality and professionalism in a high-security environment
Billing and Coding Technician / Office Assistant
Heart2Heart
02.2023 - 10.2023
- Process medical billing and coding with accuracy and attention to detail
- Verify insurance information and maintain confidential patient records
- Assist with claim submissions, payment tracking, and accounts receivable
- Provide front-desk support including answering phones, scheduling, and greeting clients
- Manage filing systems, data entry, and office correspondence
Administrative Support (Temporary)
Grand Gulf Nuclear Power Plant
08.2021 - 03.2022
- Assisted with clerical and administrative duties in a regulated environment
- Maintained organized records and documentation
- Supported staff with scheduling, data entry, and general office tasks
- Followed strict safety, security, and confidentiality procedures
Office Assistant (Summer Employment)
Natchez City Hall
05.2019 - 08.2019
- Provided administrative and clerical support to city departments
- Answered phones, assisted visitors, and directed inquiries
- Organized files and assisted with data entry and document processing
Education
Currently Enrolled - undefined
Copiah-Lincoln Community College (Co-Lin)
05.2026
undefined
Alcorn State University
01.2022
undefined
University of Southern Mississippi
01.2021
High School Diploma - undefined
Natchez High School
01.2019
Skills
- Office Administration & Clerical Support
- Medical Billing & Coding
- Records Management & Data Entry
- Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Front Desk & Customer Service
- Confidential Information Handling
- Time Management & Organization
- Professional Communication
Certification
- CPR Certified
- First Aid Certified
- Lifetime Member, National Honor Society
Timeline
Correctional Officer / Administrative Support
Louisiana State Penitentiary
10.2023 - Current
Billing and Coding Technician / Office Assistant
Heart2Heart
02.2023 - 10.2023
Administrative Support (Temporary)
Grand Gulf Nuclear Power Plant
08.2021 - 03.2022
Office Assistant (Summer Employment)
Natchez City Hall
05.2019 - 08.2019
Currently Enrolled - undefined
Copiah-Lincoln Community College (Co-Lin)
undefined
Alcorn State University
undefined
University of Southern Mississippi
High School Diploma - undefined
Natchez High School