Benz Berondo
Tacoma
Summary
Ramp Service Agent with extensive experience in cargo handling and safety compliance. Proven track record of operating ground support equipment to enhance team collaboration and operational efficiency. Maintains safety standards while achieving rapid aircraft turnaround times in high-pressure environments. Strong skills in time management and communication contribute to improved team performance and customer satisfaction.
Excellent customer service, organization and multi-task skills, Committed to producing results above and beyond what's expected, Able to work independently and as a cooperative team player, Splicing and jetting fiber, Certified flagger
Overview
13
13
years of professional experience
Work History
Ramp Service Agent
McGee Air Services
SeaTac
05.2017 - Current
- Facilitated timely loading and unloading of baggage and cargo from aircraft.
- Executed safety checks on all ground support equipment prior to operation.
- Utilized ground support vehicles for efficient transportation of luggage and equipment.
- Maintained accurate records of baggage and cargo for tracking on flights.
- Ensured compliance with safety regulations during ramp operations.
- Performed de-icing procedures to guarantee safe aircraft operation in winter.
- Reported maintenance issues promptly to supervisors during aircraft servicing.
- Secured all items loaded onto aircraft before takeoff for safety.
11B Infantryman
United State Army Reserve
Pago Pago
01.2013 - 09.2018
- Executed computer-based training programs for entire month, enhancing unit readiness.
- Conducted annual training for 100th Battalion 442nd Infantry Bravo Company to maintain operational standards.
Ramp Service Agent
Menzies Aviation
SeaTac
08.2016 - 05.2017
- Executed timely loading and unloading of baggage and cargo from aircraft.
- Performed safety checks on all ground support equipment before use.
- Utilized ground support vehicles for efficient transport of luggage and equipment.
- Maintained accurate records of baggage and cargo for tracking purposes.
- Collaborated with team members to enhance operational efficiency, reducing turnaround times.
- Ensured compliance with safety regulations during ramp operations.
- Executed de-icing procedures to facilitate safe aircraft operation in winter conditions.
Splicer Technician
Spliting Fiber Optics
Kent
01.2015 - 08.2016
- Reported daily to management on team progress and operational metrics.
- Trained new hires in splicing techniques and safety protocols.
- Possessed one year of experience in splicing fiber optics.
- Executed jetting of fiber with precision and adherence to standards.
- Operated bucket truck for height-related tasks and maintenance activities.
Education
High School Diploma -
Fagaitua High
American Samoa06-2012
Skills
- Cargo handling and loading
- Safety compliance
- Equipment operation and ground support
- Record management
- Team collaboration
- Problem solving
- Effective communication
- Adaptability
- Pushback and towing
Additional Information
Jaclyn Yuhashi - Manager (206)465-9359
Mark Anthony Norita - Supervisor (253)527-9793
Timeline
Ramp Service Agent
McGee Air Services
05.2017 - Current
Ramp Service Agent
Menzies Aviation
08.2016 - 05.2017
Splicer Technician
Spliting Fiber Optics
01.2015 - 08.2016
11B Infantryman
United State Army Reserve
01.2013 - 09.2018
High School Diploma -
Fagaitua High