Summary
Overview
Work History
Education
Skills
Timeline
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Dorothy Irwin

Fredericksburg,VA

Summary

A diligent employee who possesses strong critical-thinking abilities and excellent time management skills. I am dedicated to solving problems and am adept at maintaining composure under pressure. As a proficient ramp agent, I exhibit exceptional skills in time management and organization. I am currently seeking a transition to a career in substance abuse counseling/mental health due to its alignment with my current academic pursuits.

Overview

11
11
years of professional experience

Work History

Ramp Service Agent

UPS Worldport
Louisville, KY
11.2022 - 09.2024
  • Ensured proper weight balance on aircrafts by placing heavy items in the aft of the plane.
  • Loaded and unloaded aircrafts with baggage, cargo, and mail safely and efficiently.
  • Followed safety procedures such as using reflective gear while working on the ramp.
  • Verified correct labeling of containers containing hazardous materials for transport on planes.
  • Operated a variety of motorized vehicles such as tugs, belt loaders, forklifts. safely and efficiently around airport premises.
  • Worked closely with air traffic control personnel to coordinate safe movement of planes on the taxiway.
  • Utilized two-way radio communication systems to communicate between ramp agents and pilots and ground crew personnel.
  • Processed necessary paperwork related to cargo shipments including customs documents.
  • Monitored weather conditions regularly in order to adjust operations accordingly when needed.

Ground Package Handler

Ups Ground
Fredericsburg, VA
10.2020 - 10.2022
  • Scanned barcodes on packages to track shipment progress.
  • Inspected packages for damage before loading onto delivery truck.
  • Loaded and unloaded trucks with heavy packages using a hand-truck or cart.
  • Assisted other team members as needed with unloading and loading duties.
  • Reported any damaged items found during sorting process immediately.
  • Made sure that all shipments were loaded properly in accordance with established guidelines.
  • Sorted packages to appropriate slide, line or belt for final distribution.

Building Inspector

CamJap Inspections
Stafford, VA
02.2014 - 09.2022
  • Inspected residential and commercial buildings to ensure compliance with all applicable building codes.
  • Conducted on-site investigations and monitored construction activities to verify code compliance.
  • Reviewed blueprints, plans, and drawings for new construction projects and alterations of existing structures.
  • Identified potential safety hazards in buildings due to noncompliance with local codes or standards.
  • Performed re-inspections to ensure that corrections have been made in accordance with the approved plans.
  • Investigated complaints of violations of building codes from citizens or government officials.
  • Documented findings on inspection reports and issued violation notices when necessary.
  • Issued certificates of occupancy following successful completion of inspections.
  • Developed recommendations for changes in local ordinances and state laws governing building practices.

Education

Bachelors of Couseling

Grand Canyon University
Phoenix, AZ
02-2026

Skills

  • Hazardous Materials
  • FAA Regulations
  • Security processes
  • Arrival/departure procedures
  • Aircraft Safety Checks
  • Cargo Loading
  • Loading and unloading
  • Corporate policies
  • Weather Monitoring
  • Heavy Lifting
  • Load Planning
  • Ground Support Services
  • Team Leadership
  • Flexible Schedule
  • TSA Collaboration
  • Baggage oversight
  • Weight and Balance Determination
  • Item transport
  • Cargo Equipment Operation
  • Problem-Solving
  • Ramp Checklist Completion
  • Live Cargo Handling

Timeline

Ramp Service Agent

UPS Worldport
11.2022 - 09.2024

Ground Package Handler

Ups Ground
10.2020 - 10.2022

Building Inspector

CamJap Inspections
02.2014 - 09.2022

Bachelors of Couseling

Grand Canyon University

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Dorothy Irwin