Summary
Overview
Work History
Skills
Timeline
Generic

Brandon Waipa

Bethel,AK

Summary

Dynamic Ramp Service Agent with Alaska Airlines, skilled in cargo loading and safety procedures. Proven ability to enhance operational efficiency while ensuring compliance with FAA regulations. Adept at managing high-pressure situations and providing exceptional passenger assistance, contributing to a seamless travel experience. Committed to maintaining safety and security standards in aviation.

Overview

24
24
years of professional experience

Work History

Ramp Service Agent

Alaska Airlines
09.2015 - Current
  • Communicated closely with ground crew, flight crew, and maintain loading and unloading safety and efficiency.
  • Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
  • Safely operated various types of equipment such as conveyor belts, fork lifts, delivery trucks, and tugs.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over daily flights.
  • Coordinated ground crew activities to complete objectives on schedule.
  • Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
  • Guided aircraft into and out of parking positions using hand signals.
  • Checked cargo and baggage for security to meet TSA regulations.
  • Deiced aircraft before takeoff for safety during inclement weather.
  • Managed warehouse operations and verified proper shipment procedures.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Operated equipment while observing standard safety procedures.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Assembled pallets and crates for secure transportation of materials.
  • Maintained clean, orderly work environment free of hazards.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.

Juvenile Justice Counselor

Bethel Youth Facility
10.2001 - Current
  • Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
  • Conducted assessments to determine progress and performance and report findings to relevant authorities.
  • Developed individualized counseling plans for clients to incorporate short-term and long-term goals.
  • Guided clients in developing skills and strategies for dealing with problems.
  • Assessed patient behavior, moods, and other responses to determine correct diagnosis and devise treatment plans.
  • Determined clients' risk of self-harm or other dangerous behaviors.
  • Facilitated group counseling sessions to support and encourage client growth.
  • Displayed sensitivity to cultural and linguistic needs of clients and families served.
  • Developed treatment plans to help clients build self-confidence and resilience.
  • Educated clients on dangers of substance abuse and prevention techniques.
  • Collaborated with other professionals to coordinate comprehensive care for clients.
  • Provided emergency response in crisis situations to diffuse tensions and prevent violence.
  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
  • Supported individuals dealing with mental health and emotional issues.
  • Adapted counseling techniques to best suit individual needs of each client.
  • Assisted clients in exploring feelings and understanding behaviors.
  • Listened to clients' concerns and provided encouragement and support.
  • Supervised meetings with family members to help create support system for clients.
  • Designed safe and supportive environment for clients to discuss issues.
  • Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.

Skills

  • Ramp service
  • Heavy lifting
  • Safety procedures
  • Crew assistance
  • Baggage handling
  • Passenger assistance
  • Special needs travelers
  • FAA regulations
  • Cargo loading
  • Aviation and transportation
  • Security regulations
  • Loading and unloading
  • Deicing of aircraft
  • Baggage tag checks
  • Load planning
  • Hazardous materials
  • Corporate policies
  • Weather monitoring
  • Hazardous materials handling
  • Aircraft safety checks
  • Marshaling aircraft

Timeline

Ramp Service Agent

Alaska Airlines
09.2015 - Current

Juvenile Justice Counselor

Bethel Youth Facility
10.2001 - Current