Summary
Overview
Work History
Skills
Timeline
Generic
Berd Silver

Berd Silver

Oxnard,CA

Summary

Dynamic Route Service Technician with a proven track record at Primo Brands, excelling in equipment maintenance and customer service. Recognized for enhancing operational efficiency through effective problem-solving and attention to detail. Skilled in preventative maintenance and adept at fostering teamwork, contributing to increased customer satisfaction and revenue growth.

Home inspector part time .

Overview

14
14
years of professional experience

Work History

Route Service Technician

Primo Brands
06.2011 - 04.2025
  • Managed time efficiently while completing daily tasks such as loading/unloading trucks, performing equipment checks, and updating paperwork.
  • Consistently met or exceeded performance goals through diligent attention to detail and proactive problem-solving skills.
  • Worked closely with other departments within the organization to streamline communication channels resulting in more efficient operations.
  • Safely operated company vehicles in various weather conditions, ensuring timely deliveries and minimizing accidents or delays.
  • Adhered to all safety regulations during installations or repairs, reducing risk of injury or property damage.
  • Conducted equipment maintenance and repairs, minimizing downtime and prolonging lifespan.
  • Participated in ongoing training sessions aimed at improving technical proficiency across various systems.
  • Contributed to revenue growth by upselling additional services when opportunities arose during routine visits.
  • Maintained accurate inventory records, ensuring timely restocking of products for customer needs.
  • Enhanced customer satisfaction by promptly addressing and resolving service issues.
  • Trained new technicians on company procedures, safety guidelines, and best practices to foster a knowledgeable workforce.
  • Diagnosed issues with appliances and made repairs.
  • Disassembled, repaired and reassembled equipment in good working order.
  • Ordered parts and maintained adequate inventory.
  • Checked in on past customers and completed repairs to maintain satisfaction and perform routine preventive maintenance on appliances.

Skills

  • Safe driving practices
  • Efficient multitasking
  • Route planning
  • Scheduling flexibility
  • Equipment installation
  • Customer education
  • Preventative maintenance
  • Work order processing
  • Teamwork
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Repairing units
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Critical thinking
  • Parts replacement
  • Active listening
  • Performing maintenance
  • Decision-making
  • Troubleshooting faults
  • Parts ordering
  • Mechanical Knowledge
  • Preventive Maintenance
  • Equipment maintenance

Timeline

Route Service Technician

Primo Brands
06.2011 - 04.2025
Berd Silver