William Hewer
Eaton Rapids
Summary
Dedicated Route Service Technician recognized for exceptional customer service and effective pest management solutions. Proven ability in route planning and problem diagnosis, ensuring client satisfaction and environmental responsibility.
Overview
2027
2027
years of professional experience
Work History
Route Service Technician
Rose Pest Solutions
Lansing, MI
04.2019 - Current
- Conducted thorough inspections to identify pest issues and determine appropriate treatment plans.
- Delivered exceptional customer service by addressing client inquiries and providing tailored pest management solutions.
- Utilized integrated pest management techniques to effectively control infestations while minimizing environmental impact.
- Maintained accurate records of services performed, ensuring compliance with company standards and regulations.
Manager
McDonald's
Lansing, MI
2017 - 2019
- Analyzed customer feedback to enhance menu offerings and improve overall guest satisfaction.
- Coordinated staff schedules to maintain optimal coverage during peak hours and special events.
- Developed training programs focused on safety protocols and operational best practices for new hires.
- Led initiatives to promote teamwork, fostering a positive work environment among diverse staff members.
General Laborer
United CNC Machining
Auburn Hills, MI
08.2015 - 06.2017
- Performed general housekeeping and cleaning tasks.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Completed tasks efficiently for timely project completion within set deadlines.
- Efficiently loaded and unloaded trucks with necessary materials for each project phase while adhering to proper lifting techniques.
Manager
McDonald's
Lansing, MI
06.2012 - 07.2015
- Oversaw daily operations, ensuring compliance with company standards and protocols.
- Trained and mentored staff, enhancing team performance and service quality.
- Implemented process improvements to optimize efficiency in food preparation and service delivery.
- Managed inventory control, reducing waste through effective stock management practices.
Education
GED -
Michigan Youth Challenge Academy
Battle Creek, MISkills
- Safe driving practices
- Efficient multitasking
- Route planning
- Diagnosing problems
- Critical thinking
- Team collaboration
Timeline
Route Service Technician
Rose Pest Solutions
04.2019 - Current
General Laborer
United CNC Machining
08.2015 - 06.2017
Manager
McDonald's
06.2012 - 07.2015
Manager
McDonald's
2017 - 2019
GED -
Michigan Youth Challenge Academy