Berenice Garcia
Dallas,TX
Summary
Dynamic sales manager with a proven track record at Auto Zone, excelling in inventory management and customer satisfaction. Leveraged strong problem-solving skills to optimize stock levels and enhance team performance, resulting in increased sales and improved customer loyalty. Committed to fostering teamwork and delivering exceptional service in fast-paced environments.
Experienced with venipuncture techniques and patient interaction in clinical settings. Utilizes meticulous attention to detail and thorough understanding of safety protocols to ensure accurate specimen collection. Track record of maintaining patient comfort and fostering calm environment during procedures.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Recent graduate with foundational knowledge in Area of study and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
7
7
years of professional experience
Work History
Part Sales Manager
Auto Zone
Dallas, TX
07.2023 - 04.2026
- Supervised daily sales operations, ensuring optimal stock levels and product availability.
- Trained and mentored team members on product knowledge and customer service techniques.
- Analyzed sales trends to identify opportunities for inventory optimization and promotions.
- Implemented visual merchandising strategies to enhance product displays and drive customer engagement.
- Collaborated with management to develop training programs focused on improving team performance.
- Resolved customer inquiries and complaints, fostering a positive shopping experience and loyalty.
- Conducted regular inventory audits, maintaining accuracy in stock records and reducing discrepancies.
- Enhanced teamwork through clear communication and collaboration in daily tasks.
- Ordered parts from various distributors to fulfill demands.
- Assisted customers in finding appropriate parts promptly.
- Stocked and managed stock of parts.
- Organized parts storage and stocked inventory according to established guidelines.
- Researched vehicles and parts via physical catalogs and electronic means.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
- Maintained clean and neat parts counter and sales floor.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Inspected parts for defects, removing damaged parts, and replacing with new ones.
- Maintained extensive understanding of common problems and methods for repair.
Certified Nursing Assistant
Brentwood Nursing Home
Dallas, TX
11.2018 - 03.2021
- Assisted residents with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff promptly.
- Implemented infection control measures to maintain a safe environment.
- Collaborated with healthcare team to develop individualized care plans.
- Supported residents in mobility exercises to enhance physical health.
- Documented patient observations accurately in electronic health records systems.
- Engaged residents in recreational activities to promote mental well-being.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
Education
High School Diploma -
West High School
Madison, WI05.2010
Skills
- Pricing strategy
- Sales analysis
- Promotions planning
- Ordering parts
- Customer service
- Problem-solving skills
- Improving customer satisfaction
- Team collaboration
- Verbal and written communication
- Inventory management
- Staff training
- Goal setting
- Supply orders
- Returns processing
- Returns management
- Parts recommendation
- Willingness to learn
- Teamwork
- Teamwork and collaboration
- Multitasking and prioritizing
- Problem-solving
- Time management
- Reliability
- Excellent communication
- Customer satisfaction
- Team leadership
- Cash handling and reconciliation
- Active listening
- Cash handling
- Relationship building
- Customer relations
- Health and safety procedures
- Computer proficiency
- Venipuncture
- Patient care
- Order of draw
- Butterfly needle technique
- Patient confidentiality
- HIPAA
- Patient support
- Infection control
- Quality control
- Patient preparation
- Communication
- Blood collection
- Finger stick method
- Decision-making
- Phlebotomy technician
- Patient monitoring
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Part Sales Manager
Auto Zone
07.2023 - 04.2026
Certified Nursing Assistant
Brentwood Nursing Home
11.2018 - 03.2021
High School Diploma -
West High School