Microsoft office (Excel, Word, PowerPoint, Outlook)
Berenice Gonzalez
Farmington,NM
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
20
20
years of professional experience
Work History
Office Manager
SkyView EyeCare
05.2007 - Current
- Managed 18 employees with various personalities and from different cultures for large 3-physician practice.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Oversaw accounting, and financial reporting.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction.
- Assisted out-of-state IT support with servicing, repairing and maintaining ophthalmic equipment with up do date software updates.
Optometric Technician
Skyview Eyecare
10.2004 - 05.2007
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Collaborated with optometry staff to reach individual and team goals.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
- Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction.
Education
Business Administration -
San Juan College
Farmington, NMFarmington High School
Farmington, NM08.2002
Skills
- Administrative support
- Office Management
- Technical support
- Excellent multi-tasking ability
- Great customer skills
- Relationship Building
- Bilingual English and Spanish
- Billing
Software
Office Mate, ExamWriter
Timeline
Office Manager
SkyView EyeCare
05.2007 - Current
Optometric Technician
Skyview Eyecare
10.2004 - 05.2007
Business Administration -
San Juan College
Farmington High School
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