Berenice Linares-Gil

Facilitated smooth communication between performers, management, and other departments to optimize daily operations such as Tech Base, VIP, Guest Relation, Costumes, Park Services, & etc.

• Preparing set sheets and reports while utilizing timekeepers and checking for discrepancies. Other Administrative tasks; Work Orders, PNF forms, and Inventory
• Demonstrated adaptability by adjusting plans based on changing circumstances or priorities throughout shifts while overseeing 120 team members alongside 30+ Characters
• Demonstrating proper use of safety practices and upholding department standards to create safe working atmosphere. Checking venues if they're equipped with needed materials/papers while maintaining cleanliness.
• Handling guest situations while ensuring PA and Performer safety and integrity are upheld and supporting fellow Production Assistants as needed.
• Providing guest services by addressing guest questions and offering information promptly.

• Accompanied characters throughout park grounds as needed, assisting with navigation and crowd control.
• Managed crowd control during character performances, ensuring guest safety and effective photo operation.
• Efficiently managed line queues during popular character appearances while maintaining Character time and placement.
• Interact with guests and may have guest recovery situations while keeping character illusions.
• Assisting guests from both internal and external by answering questions and offering information in respectful mannner

• Completed clerical tasks such as filing, copying, and distributing mail.
• Interacted with parents by phone or in person to provide information or answer questions
• Handling incoming mail and packages, phone calls, and visitor inquiries.
• Served as a translator (Spanish)