Berenice Urquidi

Release of information; attorney, insurance, and continuity of care requests for multiple clinics. Support to Health Information Operations Manager when needed on other clinic or hospital areas. Have communication with HIM and clinic managers. Work remote and have travel to sites when needed.

• Perform general office duties such as typing, operating office machines, and sorting mail
• Answer questions about records or files
• Answer telephones, direct calls, and take messages
• Meeting minutes
• Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.

• Prepare, examine, or analyze accounting records, financial statements, or other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards
• Compute taxes owed and prepare tax returns, ensuring compliance with payment, reporting or other tax requirements.

• Summit and follow up with medical insurance for authorization of clients therapy approval
• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
• Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material
• Schedule appointment therapy and maintain and update appointment calendars.

• Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records
• Receive and route messages or documents, such as laboratory results, to appropriate staff
• Transmit correspondence or medical records by mail, e-mail, or fax
• Patients to complete documents, case histories, or forms, such as intake or insurance forms
• Insurance verification.

• Operate communication systems, such as telephone, switchboard, intercom, two-way radio, or public address
• Route emergency calls appropriately
• Monitor alarm systems to ensure that secure conditions are maintained
• Keep records of calls placed and charges incurred.

• Gather and organize information on problems or procedures
• Resolve customer complaints regarding sales and service
• Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.