Professional healthcare scheduler with strong focus on patient onboarding and coordination. Skilled in managing appointments, ensuring smooth communication between patients and medical staff, and maintaining accurate records. Known for effective team collaboration and adaptability to changing needs, consistently delivering reliable and results-driven performance.
Overview
10
10
years of professional experience
Work History
Med Legal Coordinator
Las Vegas Injury Pain Center
01.2022 - Current
Scheduled new patient appointments using electronic health record systems to streamline workflow.
Coordinated communication between patients and healthcare providers to enhance patient experience.
Managed appointment reminders and follow-ups to ensure patient adherence and satisfaction.
Coordinated deposition scheduling and logistics, ensuring smooth proceedings for all involved parties.
Coordinated deposition scheduling while considering availability of all parties involved.
Assisted in optimizing scheduling processes, reducing wait times for new patients.
Increased patient satisfaction through timely and accurate appointment coordination.
Shift Manager
McDonalds Corp
06.2015 - 01.2022
Supervised daily operations to ensure adherence to company standards and protocols.
Coordinated team schedules, optimizing labor efficiency and coverage during peak hours.
Trained new employees on safety procedures, operational workflows, and customer service practices.
Monitored inventory levels, placing orders to maintain stock availability and reduce shortages.
Prior Authorization Specialist/PT Intake at Las Vegas Pain Institute and Medical CenterPrior Authorization Specialist/PT Intake at Las Vegas Pain Institute and Medical Center