Dynamic professional with a proven track record at ISAP, adept in confidentiality and relationship building. Excelled in client assessment and multitasking, enhancing participant compliance and record accuracy. Demonstrated exceptional teamwork and diversity awareness, significantly improving service delivery and operational efficiency.
· Meeting with participants face-to-face regularly as required by government contractual obligations.
· Developing and maintaining accurate and complete case records for all ISAP Program Participants from entry to release from ISAP, maintaining the confidentiality of all records.
· Conducting intake interviews and orientation sessions with each ISAP Program Participant within contractual timeframes.
· Installing electronic monitoring equipment on ISAP Program Participants as necessary and monitoring compliance with the electronic monitoring program.
· Assisting Program Participants with acquiring travel documents from their countries of citizenship and maintaining a log of travel document information for each Program Participant.