Khadija Howell
Boston,USA
Summary
Seasoned professional with a diverse background, including a pivotal role at Superior Court, enhancing process efficiency and legal documentation accuracy. Expert in customer service and problem-solving, I have significantly contributed to operational improvements across various sectors. My ethical practice and multitasking capacity have consistently driven positive outcomes, demonstrating a steadfast commitment to excellence and reliability.
Overview
15
15
years of professional experience
Work History
Case Specialist
Superior Court
Boston, MA
01.2020 - Current
- Provides customer service to attorneys, assisting the public in filling out forms
- Responding to routine requests for information regarding current and pending cases
- Processing appeals and scheduling
Bus Operator
Massachusetts Bay Transportation Authority
Boston, MA
01.2018 - 01.2020
- Operated MBTA surface line vehicle along assigned routes
- Inspected and/or tested surface line vehicles
- Picked up passengers, collected fares, and responded to inquiries from customers
- Ensured passenger safety and prepared reports as required
Stylist/District Manager
PS Salon and Spa
Northeast Region
01.2015 - 01.2018
- Provided oversight for 13 Assisted Living Communities
- Managed 17 cosmetologists
- Processed payroll for staff
- Interacted with community managers and managed salon inventory
- Assisted salon sponsored events and ensured stylist met sales goals
Office Manager
Peabody Management
Boston, MA
01.2010 - 01.2015
- Responsible for processing rent checks
- Managed over 320 apartment homes
- Oversaw operations for multiple properties
- Assisted with property management, including personnel and the public
Education
High School - General Studies
English High School
Boston, MA06-1995
Associate of Arts -
Community College
Boston, MACosmetology -
Beauty School
Quincy, MASkills
- Diversity awareness
- Ethical practice
- Cultural history
- Confidentiality
- Public service
- Money handling
- Reliability
- Customer service
- Data entry
- Interpersonal skills
- Legal documentation
- Docket preparation
- Multitasking capacity
- Court proceedings familiarity
- Problem-solving
- Process Efficiency
- Multitasking
- Court procedures
Timeline
Case Specialist
Superior Court
01.2020 - Current
Bus Operator
Massachusetts Bay Transportation Authority
01.2018 - 01.2020
Stylist/District Manager
PS Salon and Spa
01.2015 - 01.2018
Office Manager
Peabody Management
01.2010 - 01.2015
High School - General Studies
English High School
Associate of Arts -
Community College
Cosmetology -
Beauty School
Similar Profiles
Maria Ixmata ChajMaria Ixmata Chaj
EDC Court Administration Lead at Superior CourtEDC Court Administration Lead at Superior Court
Emilie TangEmilie Tang
Volunteer Clerical Assistant at San Diego Superior CourtVolunteer Clerical Assistant at San Diego Superior Court
LAUREN ADIELELAUREN ADIELE
Child Support Enforcement Officer at Superior court of New Jersey Hudson VicinageChild Support Enforcement Officer at Superior court of New Jersey Hudson Vicinage