Summary
Overview
Work History
Education
Skills
Timeline
Generic

Berfin Icil

Brooklyn,NY

Summary

Highly motivated and personable professional with a strong dedication to delivering exceptional customer service. Positive first impressions, resolving inquiries with efficiency and empathy, and maintaining a calm, organized front desk environment are my priorities.

Overview

4
4
years of professional experience

Work History

Receptionist

Joseph Husney MD
08.2023 - Current
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.

Cashier

Cafe Gossip
Brooklyn, NY
01.2023 - 08.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Waiter

Sophra Grill
New York, NY
02.2021 - 09.2021
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.

Education

Nursing

Borough of Manhattan Community College
New York, NY

Liberal Arts

Midwood High School
Brooklyn, NY
02.2022

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Customer and client relations
  • Appointment scheduling
  • Professional demeanor
  • Multi-line telephone systems

Timeline

Receptionist

Joseph Husney MD
08.2023 - Current

Cashier

Cafe Gossip
01.2023 - 08.2023

Waiter

Sophra Grill
02.2021 - 09.2021

Nursing

Borough of Manhattan Community College

Liberal Arts

Midwood High School