Bergandi Thompson
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
Work History
Store Manager
Cititrends
Indianapolis
06.2024 - Current
- Trained and developed staff to improve customer service skills, enhancing overall customer satisfaction.
- Managed inventory levels and ordered merchandise to optimize stock availability and meet customer demand.
- Supervised daily store operations, ensuring compliance with company policies to maintain operational standards.
Front End Supervisor
Lowe's Home Improvement
INDIANA
01.2021 - Current
- Ensure that all customers' needs are met.
- Coordinated scheduling of staff shifts
- Assigned tasks to staff based on skills and workload to optimize team output.
- Evaluated staff performance to provide constructive feedback and support professional development.
- Oversaw cash management processes
- Monitor cash
Caregiver
Purpose home
INDIANA
06.2019 - Current
- Administered medication to clients, ensuring adherence to prescribed schedules
- Supported clients with personal hygiene, promoting dignity and comfort
- Facilitated communication with clients to understand their needs.
- Prepared and served nutritious meals, catering to dietary restrictions
- Performed cleaning tasks to maintain a tidy and safe environment.
- Care for
- Provided care for individuals by assisting with daily living activities.
Education
college - Nursing
Ivy Tech Community College
INDIANAPhlebotomist - Phlebotomy
Phlebotomist
Indianapolis, INDIANA 06.2023 - 08.2024
High school diploma -
Lawrence Central High School
INDIANASkills
- Retail Operations
- Inventory Management
- Cash Handling
- Merchandising
- Management
- Supervising Experience
- Customer Service
- Computer skills
- Communication skills
- Inventory management
Timeline
Store Manager
Cititrends
06.2024 - Current
Phlebotomist - Phlebotomy
Phlebotomist
06.2023 - 08.2024
Front End Supervisor
Lowe's Home Improvement
01.2021 - Current
Caregiver
Purpose home
06.2019 - Current
college - Nursing
Ivy Tech Community College
High school diploma -
Lawrence Central High School