Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bergeline Augustin

Naples

Summary

Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills with a future of being a Registered Nurse.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Walgreens
08.2018 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
  • Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.

Retail Customer Sales Associate

Marshalls
11.2019 - 03.2020
  • Conducted regular stock checks for better inventory management, reducing instances of out-of-stock items affecting potential sales opportunities.
  • Collaborated with team members to achieve sales targets and improve overall store performance.
  • Participated in visual merchandising efforts to create attractive displays and stimulate buyer interest.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Offered valuable product suggestions based on customer needs and preferences, increasing overall satisfaction levels.

Education

High School Diploma -

Lely High School
Naples, FL
05.2020

Professional Nursing Associates of Science - Registered Nurse

Rasmussen University
Fort Myers, FL
12.2025

Skills

  • Problem-solving skills
  • Team Collaboration
  • Confidentiality and HIPAA
  • Workflow Optimization
  • Answering customer questions
  • Goal-Oriented
  • Customer Support
  • Safety Regulations
  • Problem Resolution
  • Appointment Scheduling
  • Patient confidentiality
  • HIPAA
  • Pharmacy Law Compliance

Certification

  • First Aid/CPR Certified

Timeline

Retail Customer Sales Associate

Marshalls
11.2019 - 03.2020

Pharmacy Technician

Walgreens
08.2018 - Current

High School Diploma -

Lely High School

Professional Nursing Associates of Science - Registered Nurse

Rasmussen University

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Bergeline Augustin