Berker Delibalta
Fort Lauderdale,FL
Summary
Dynamic hospitality professional with a proven track record of delivering exceptional customer service and satisfaction in fast-paced environments. Adept at fostering teamwork and adaptability to meet evolving demands while efficiently managing multiple tasks and addressing customer inquiries. Committed to maintaining a clean and organized workspace, ensuring a welcoming atmosphere for all guests. Recognized for reliability, a results-driven approach, and outstanding communication skills that enhance team collaboration and customer experiences.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Server
Eddie V's Prime Seafood & Steaks
Fort Lauderdale, FL
04.2026 - Current
- Delivered exceptional dining experiences through attentive service and menu knowledge.
- Collaborated with kitchen staff to ensure timely food preparation and presentation.
- Managed customer inquiries and resolved issues to enhance satisfaction and retention.
- Served food and beverages promptly with focused attention to customer needs.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Server
Perry's Steakhouse and Grille
Austin, TX
01.2023 - 04.2026
- Provides an elevated dining experience in a fine dining environment, specializing in steak and chop service.
- Manages an average of 10-12 tables per shift, consistently exceeding sales goals and customer satisfaction metrics.
- Utilizes comprehensive wine and menu knowledge to offer personalized recommendations to guests.
- Collaborates with kitchen and bar staff to ensure seamless service and timely delivery of orders.
- Cultivated warm relationships with regular customers.
Server
Paul Martin's American Grill
Austin, TX
01.2020 - 01.2023
- Delivered exceptional hospitality in a busy American grill setting, earning a reputation for friendly and efficient service.
- Trained new team members on service standards, menu knowledge, and upselling techniques.
- Managed guest reservations and seating arrangements, optimizing table turnover and efficiency.
- Handled all aspects of the dining experience, from greeting and seating guests to processing payments and resolving issues.
- Explained menu items and suggested appropriate options for food allergy concerns.
Server
Olive Garden - Darden Restaurants
Austin, TX
11.2018 - 03.2019
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Flying Service Chef / Trainer Chef
Turkish Do&Co
Istanbul
10.2010 - 10.2017
- Delivered a premium, 5-star fine-dining experience to Business and First Class passengers on long-haul international flights.
- Managed onboard galley operations, ensuring luxury presentation standards, meticulous temperature control, and high-end food plating under restrictive conditions.
- Provided personalized food and beverage consultations, including detailed menu explanations and premium wine pairings, enhancing passenger satisfaction.
- Collaborated closely with cabin crew to optimize service flow, timing, and operational efficiency during intercontinental routes.
- Promoted to Trainer Chef in 2012, responsible for training and mentoring new chefs in both on-the-ground and in-flight operations.
- Contributed to the success of major high-profile events, including Formula 1 and the European Football Championship, successfully serving up to 13,000 guests.
Education
Diploma - American Hotel And Lodging Association
Ozyegin University
Istanbul09-2010
Skills
- Hospitality & Guest Services: Fine Dining, Wine Knowledge, Guest Services, Customer Service
- Communication & Teamwork: Technical Communication, Adaptive Team Player, Leadership, Communication Skills
- Additional Skills: Microsoft Office, Fine Dining Experience, Events Management,
Certification
- Issued by American Hotel & Lodging Association 2008-2010
- Hospitality Operations Certificate
- Hospitality Facilities Management and Design
- Hospitality Industry Financial Accounting
- The Lodging and Food Service Industry
- Food and Beverage Service
- Leadership and Management in the Hospitality Industry
- Food and Beverage Management
Languages
English
Full Professional
Turkish
Native or Bilingual
Timeline
Server
Eddie V's Prime Seafood & Steaks
04.2026 - Current
Server
Perry's Steakhouse and Grille
01.2023 - 04.2026
Server
Paul Martin's American Grill
01.2020 - 01.2023
Server
Olive Garden - Darden Restaurants
11.2018 - 03.2019
Flying Service Chef / Trainer Chef
Turkish Do&Co
10.2010 - 10.2017
Diploma - American Hotel And Lodging Association
Ozyegin University