Summary
Overview
Work History
Education
Skills
Timeline
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Berkley Stokes

Beckley,WV

Summary

Adept at enhancing customer experiences and streamlining operations, I leveraged teamwork and problem-solving skills at Walmart to foster customer loyalty and improve store efficiency. My background also includes culinary precision at Golden Corral and maintaining high-stakes military vehicles, showcasing a blend of technical proficiency and collaborative prowess.

Overview

41
41
years of professional experience

Work History

Sales Associate

Walmart
10.2020 - 11.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Cook

Golden Corral Buffet and Grill
09.2019 - 10.2020
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.

Wheeled Vehicle Mechanic (91B)

US Army
10.1983 - 01.2011
  • Maintained accurate records of vehicle repairs and parts inventory, streamlining the ordering process for replacement components.
  • Ensured mission success by maintaining and repairing critical support vehicles such as ambulances, cargo trucks, and fuel tankers.
  • Sustained vehicle functionality during deployments by performing field expedient repairs under challenging conditions.
  • Increased unit readiness by troubleshooting, diagnosing, and repairing mechanical issues promptly and efficiently.

Education

High School Diploma -

Gloucester High School
Gloucester, VA
06-1984

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Timeline

Sales Associate

Walmart
10.2020 - 11.2024

Cook

Golden Corral Buffet and Grill
09.2019 - 10.2020

Wheeled Vehicle Mechanic (91B)

US Army
10.1983 - 01.2011

High School Diploma -

Gloucester High School

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Berkley Stokes