Berlanda Clement
Cambridge,MA
Overview
9
9
years of professional experience
Work History
Customer Service Cashier
Walmart
01.2022 - 12.2023
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
- Utilized strong product knowledge to upsell items when appropriate, boosting overall sales revenue.
Trayline Server
Opital Immaculee
01.2020 - 12.2023
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Explained menu items and suggested appropriate options for food allergy concerns.
Housekeeping Room Attendant
Marriot Hotel
01.2018 - 12.2021
- Returned emptied garbage receptacles to proper locations.
- Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.
- Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
- Disposed of trash and recyclables each day to avoid waste buildup.
Team Member
Rose Boutique
01.2015 - 12.2019
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Operated register to process payments and collect cash payment for order totals.
- Promoted a culture of continuous learning within the team by initiating training sessions, sharing best practices, and encouraging skill development.
- Frequently inspected production area to verify proper equipment operation.
Education
High School Diploma -
Ecole Notre-Dame Des Palmiste
Haiti01.2008
Skills
- Inventory Management
- Pricing and Markdowns
- Cash handling and management
- Account Management
Timeline
Customer Service Cashier
Walmart
01.2022 - 12.2023
Trayline Server
Opital Immaculee
01.2020 - 12.2023
Housekeeping Room Attendant
Marriot Hotel
01.2018 - 12.2021
Team Member
Rose Boutique
01.2015 - 12.2019
High School Diploma -
Ecole Notre-Dame Des Palmiste