Overview
Work History
Education
Skills
Timeline
Generic

Berlanda Clement

Cambridge,MA

Overview

9
9
years of professional experience

Work History

Customer Service Cashier

Walmart
01.2022 - 12.2023
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
  • Utilized strong product knowledge to upsell items when appropriate, boosting overall sales revenue.

Trayline Server

Opital Immaculee
01.2020 - 12.2023
  • Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Housekeeping Room Attendant

Marriot Hotel
01.2018 - 12.2021
  • Returned emptied garbage receptacles to proper locations.
  • Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.
  • Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
  • Disposed of trash and recyclables each day to avoid waste buildup.

Team Member

Rose Boutique
01.2015 - 12.2019
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Operated register to process payments and collect cash payment for order totals.
  • Promoted a culture of continuous learning within the team by initiating training sessions, sharing best practices, and encouraging skill development.
  • Frequently inspected production area to verify proper equipment operation.

Education

High School Diploma -

Ecole Notre-Dame Des Palmiste
Haiti
01.2008

Skills

  • Inventory Management
  • Pricing and Markdowns
  • Cash handling and management
  • Account Management

Timeline

Customer Service Cashier

Walmart
01.2022 - 12.2023

Trayline Server

Opital Immaculee
01.2020 - 12.2023

Housekeeping Room Attendant

Marriot Hotel
01.2018 - 12.2021

Team Member

Rose Boutique
01.2015 - 12.2019

High School Diploma -

Ecole Notre-Dame Des Palmiste
Berlanda Clement