Berlanda Louis
Miami,FL
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Lettie and Eurika Convience store
Port-de-Paix, Haiti
10.2014 - 11.2018
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Contacted customers about potential service upgrades, new services and account changes.
Education
High School Diploma -
College Notre Dame De Lourdes
Port-de-Paix Haiti10-2020
Skills
- Complaint resolution
- Calendaring
- Receiving support
- Customer consulting
- High-energy attitude
- Service standard compliance
Timeline
Customer Service Representative
Lettie and Eurika Convience store
10.2014 - 11.2018
High School Diploma -
College Notre Dame De Lourdes
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