Berlin Wainwright
Bakersfield
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
14
14
years of professional experience
Work History
Server
Dewars Candy
06.2016 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Built rapport with guests to enhance their dining experience and encourage return visits.
Pizza Server
Rustys Pizza Parlor
02.2011 - 04.2016
- Followed strict food safety guidelines to maintain a safe and sanitary environment for both employees and guests.
- Collaborated with kitchen staff to ensure timely delivery of pizza orders, resulting in high levels of customer satisfaction.
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Coached new workers on store policies, pizza making, and dough preparation.
Education
MiraMonte
Bakersfield, CA05-2012
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Customer service
- Cleanliness standards
- Safe food handling
- Menu memorization
- Food running
- Service prioritization
- Team collaboration
- Order accuracy
Timeline
Server
Dewars Candy
06.2016 - Current
Pizza Server
Rustys Pizza Parlor
02.2011 - 04.2016
MiraMonte
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