BERNADELLE DORVIL
Middle Island,NY
Summary
Experienced in human psychology, I value respecting individuals' worth and embracing diverse perspectives. Motivated and detail-oriented, I am passionate about exploring new facets of human behavior. Dedicated to applying psychological principles to contribute to mental health prevention, treatment, and diagnosis.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Housing Specialist
Central Nassau Guidance And Counseling Center
Hauppauge, NY
04.2025 - Current
- Collaborated with Administrator to support residents in creating long-term service plans.
- Facilitates acquisition and retention of entitlements such as SSI/SSD, PA Medicaid, SNAP, and Section 8 housing.
- Offers additional support to residents in crisis and ensures proper documentation of all interactions.
- Responsible for Agency compliance requirements by grants through site visits, data collection, and tracking system
- Evaluates resident needs and connects them to appropriate services.
Case Manager
United Veterans Beacon House
Center Moriches, NY
03.2024 - 04.2025
- Orients clients to the shelter programs, requirements and consequences
- Maintains client case records to include ILP, DSS paperwork and correspondence, progress towards goals
- Develops an Independent Living Plan, tracks progress and evaluates outcome with goals for permanent housing
- Supervise the weekly scheduling of the shift work within the Shelter
- Responsible for all aspects of the shelter assigned; includes the physical condition of the property, the clients and their cases, the staff working within the house, the technology used by the staff within the house.
- Preforms other record keeping functions required by the DSS Contract, Police Activity Report, Critical Incident Report, etc
- Collects data necessary to meet funding requirements and statistical
Restaurant Supervisor
Suffolk Racing Off Track Betting
Islandia, New York
07.2020 - 06.2024
- Delegated tasks of front-of-house staff to maintain dining room and lobby lounge
- Walked through restaurant to monitor staff and guest needs
- Analyzed customer feedback and developed strategies to increase customer loyalty and satisfaction
- Stocked venue with product and supplies to facilitate dining service
- Generated weekly and monthly report track restaurant performance
- Resolved customer complaints regarding food service
Education
MS - Industrial Organizational Psychology
Touro University
Manhattan, NY05.2024
BA - Psychology
SUNY College At Old Westbury
Old Westbury, NY01.2022
Skills
- Data Analysis
- Employee relations
- Communication
- Time management
- Conflict resolution
- Organizational development
- Problem solving
- Intellectual curiosity
Certification
- Crisis Prevention Intervention
- Physical Therapy Aide
Languages
English
Native or Bilingual
Haititan Creole
Native or Bilingual
French
Native or Bilingual
Timeline
Housing Specialist
Central Nassau Guidance And Counseling Center
04.2025 - Current
Case Manager
United Veterans Beacon House
03.2024 - 04.2025
Restaurant Supervisor
Suffolk Racing Off Track Betting
07.2020 - 06.2024
MS - Industrial Organizational Psychology
Touro University
BA - Psychology
SUNY College At Old Westbury