Bernadette Allison
Milwaukie,OR
Summary
Organized, dependable and successful at managing multiple priorities. Assessed and improved time requests to be less than 24-hours. 99% Monthly dues collected, process vendor invoices for payment upon receipt. Available 24/7for urgent calls and to determine the appropriate service needed. I.e., maintenance, fire department, security company. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Site Manager
Village at Forest Glen
07.2024 - Current
- Excellent customer service, listening skills, and kind demeanor.
- Conduct regular site meetings with team members, HOA Board meetings, and various additional meetings fostering open communication channels for efficient problem-solving and progress updates.
- Regular site inspections and enforcing strict adherence to safety protocols.
- Interview, hire, and train new employees.
- Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
- Excellent communication with staff members, scheduling, and payroll preparation.
- Account Receivable and monthly deposits.
- Additional responsibilities mirror duties from former position at Coast Property Management.
Community Manager
Coast Property Management
02.2018 - 03.2024
- Managed and supported site team including Concierge, Housekeeping, and Maintenance Engineer.
- Process payroll timesheets, coordinated vacation, PTO, and call-out schedules.
- Address and resolve concerns/complaints and inquiries, maintaining high satisfaction.
- Communicate effectively with owners, residents, and on-site associates via email, direct calls, and in-person meetings.
- Accounts Receivable - HOA payments, review daily reports, address any corrections and/or delinquencies.
- Accounts Payable - verify invoices for accuracy, approve and process via AvidXchange, Yardi, P2P, or ACH payment.
- Schedule maintenance, amenities, loading dock reservations via BuildingLink.
- Attend monthly HOA and committee meetings. Maintain minutes, amendments, and pertinent documents about the building via BuildingLink for owner access.
- Assist Board Chair, Treasurer, Secretary, Security, and various committees.
- Used critical thinking to break down problems and, if necessary refer to Site Rules, Regulations, Policies and Procedures to assure compliance to create solutions.
- Work effectively in challenging environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
Manufacturing Operations Manager
Leads Manufacturing And Wholesale,LLC
06.2016 - 02.2018
- Coordinated weekly production goals to align with customer requirements.
- Oversaw inventory control systems to optimize supply chain management and minimize stock discrepancies.
- Supervised production team, keeping production schedules on track to meet tight deadlines.
- Coordinated orders, AP, and inventory via headquarters in Arizona.
- Approved timesheets.
Education
Some College (No Degree) - 2-Yr. Dental Assisting Program, General Associates
Grossmont Community College
El Cajon, CASkills
- O365
- Google Docs
- Google Office
- Teams, Outlook, Gmail, Adobe Acrobat
- Yardi Voyager, P2P
- CondoCafe
- BuildingLink
- Problem-Solving
- Staff Management
- Site coordination
- Multitasking and Organization
- Operations Management
Timeline
Site Manager
Village at Forest Glen
07.2024 - Current
Community Manager
Coast Property Management
02.2018 - 03.2024
Manufacturing Operations Manager
Leads Manufacturing And Wholesale,LLC
06.2016 - 02.2018
Some College (No Degree) - 2-Yr. Dental Assisting Program, General Associates
Grossmont Community College
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