Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kellie WIlliams

Urbana,Ohio

Summary

Dynamic Memory Care Director at Forest Glen Health Campus with expertise in dementia care and a person-centered approach. Successfully developed individualized care plans and trained staff, enhancing resident engagement. Proven ability in medication management and effective communication, fostering family support and advocacy for residents' needs.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Memory Care Director

Forest Glen Health Campus
12.2024 - Current
  • Developed and implemented individualized care plans for residents with memory impairments.
  • Monitored daily activities to ensure compliance with safety and health regulations.
  • Trained staff on best practices for engaging residents in cognitive activities.
  • Collaborated with families to provide emotional support and education regarding memory care.

STNA

Forest Glen Health Campus
03.2020 - Current
  • Assisted with patient transfer and ambulation.
  • Assisted patients in daily activities, promoting their independence and dignity.
  • Kept accurate records of patients' care, condition, and progress.
  • Promoted a safe environment for both patients and staff members by adhering to facility policies and procedures at all times.

AP/Payroll Specialist

Wooded Glen
03.2022 - 12.2024
  • Processed bi-weekly payroll for over 200 employees, ensuring accuracy and compliance with regulations.
  • Managed employee timekeeping data using ADP Payroll System, identifying discrepancies for timely resolution.
  • Maintained payroll records and documentation in accordance with company policies and legal requirements.
  • Collaborated with HR to resolve payroll-related inquiries, enhancing communication between departments.

Medication Aide

Forest Glen Health Campus
12.2020 - 03.2022
  • Administered medications accurately and on time, ensuring compliance with prescribed treatment plans.
  • Monitored patient responses to medications, documenting effects and reporting concerns to nursing staff.
  • Assisted in maintaining a clean and safe medication storage area, adhering to safety protocols and regulations.
  • Educated patients on medication usage, side effects, and adherence strategies to enhance understanding and compliance.

Personal Care Assistant

Springfield Regional Medical Center- Emergency Room
11.2011 - 03.2019
  • Assisted clients with daily living activities, promoting independence and enhancing quality of life.
  • Developed personalized care plans, ensuring alignment with clients' needs and preferences.
  • Collaborated with healthcare professionals to coordinate comprehensive care services.
  • Trained new staff on best practices for patient care and safety protocols.
  • Monitored client health status, documenting changes and reporting concerns promptly.
  • Advocated for clients' rights and needs within multidisciplinary team meetings for holistic support.

STNA

McCauley Center
11.2011 - 03.2019
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Maintained accurate documentation of patient care, facilitating effective communication among healthcare team members.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Managed challenging behaviors effectively through de-escalation techniques and clear communication methods with both the patient and staff involved.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Hair Stylist

Great Clips
06.2002 - 10.2011
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Collaborated with fellow stylists to create a positive work environment and share best practices.

Education

Health Information Managment

Purdue Global University
Indiana
02-2025

Skills

  • Telephone and email etiquette
  • Effective communication
  • Activity programming
  • Activities scheduling
  • Family support
  • Client advocacy
  • Exemplary communication skills
  • Medication management
  • Compliance oversight
  • Onsite tours
  • Medication inventory
  • Person-centered approach
  • Dementia care expertise

Certification

  • Certified Dementia practitioner, Trilogy Health services -
  • Medication Tech License -
  • STNA License -

Timeline

Memory Care Director

Forest Glen Health Campus
12.2024 - Current

AP/Payroll Specialist

Wooded Glen
03.2022 - 12.2024

Medication Aide

Forest Glen Health Campus
12.2020 - 03.2022

STNA

Forest Glen Health Campus
03.2020 - Current

Personal Care Assistant

Springfield Regional Medical Center- Emergency Room
11.2011 - 03.2019

STNA

McCauley Center
11.2011 - 03.2019

Hair Stylist

Great Clips
06.2002 - 10.2011

Health Information Managment

Purdue Global University

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