Bernadette Belton-Harper
Solon,OH
Summary
Self-motivated by a passion to serve using varied skills to make a difference and support organizational goals. Experienced in managing people and projects, developing and delivering training programs.
Overview
38
38
years of professional experience
Work History
Training Assistant
Cuyahoga County Board Of Elections
03.2021 - 06.2021
- Supported trainers in facilitating engaging workshops, improving overall participant satisfaction levels.
- Assisted in evaluation of training effectiveness through data analysis, leading to continuous improvements in course content.
- Monitored employee progress throughout training programs using various assessment tools; identified areas for improvement and provided additional support as needed.
Executive Career Coach
IBM Corporation
01.1998 - 06.2002
- Collaborated with other career coaches and industry professionals to share insights, resources, and best practices for optimal client outcomes.
- Tracked client progress and adjusted coaching strategies accordingly to ensure continuous improvement and goal attainment.
- Enhanced client career progression by providing personalized coaching sessions tailored to individual goals and strengths.
Sales Support Coordinator
IBM Corporation
05.1997 - 01.1998
- Assisted in development of marketing materials, including brochures, presentations, and website content to showcase company products/services effectively.
- Collaborated with sales team to develop customized proposals and product offerings for prospective clients.
- Supported sales representatives in their efforts to meet or exceed individual targets by providing necessary resources and assistance.
Project Manager
Waste Management Of Atlanta
01.1995 - 01.1997
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
Regional Marketing Specialist
IBM Corporation
01.1994 - 01.1995
- Developed compelling content that resonated with target audiences while driving brand visibility and recognition.
- Championed cross-functional collaboration to ensure alignment of regional marketing goals with overall business objectives.
- Drove revenue growth with effective product positioning and promotional activities.
Systems Engineering Manager
IBM Corporation
01.1992 - 01.1995
- Established performance metrics to monitor team progress and provide actionable insights for improvement efforts.
- Increased customer satisfaction levels by proactively addressing concerns and providing timely resolutions.
- Collaborated with executive team to define business requirements and systems goals.
- Ensured seamless communication between departments, fostering collaborative work environment.
Marketing Education Instructor
IBM Corporation
01.1989 - 01.1992
- Provided constructive feedback on assignments and exams, guiding students toward academic success.
- Assessed student progress regularly through formative and summative assessments, adjusting instructional approaches as needed.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
Systems Engineer
IBM Corporation
06.1984 - 06.1989
- Implemented IT infrastructure upgrades, ensuring minimal downtime during transition process.
- Collaborated with executive team to define business requirements and systems goals.
- Analyzed system requirements, developing tailored solutions that met or exceeded client expectations.
Trainer
AmeriTrust Bank
06.1983 - 05.1984
- Developed effective training plans based on department needs and objectives.
- Delivered instructional presentations on equipment use, focusing on efficiency and safety.
- Collaborated with subject matter experts to create accurate and up-to-date content for training sessions.
- Delivered dynamic presentations to facilitate learning and retention among diverse audiences.
- Ensured consistent messaging across all training materials by adhering to corporate branding guidelines.
- Conducted comprehensive needs assessments to identify gaps in knowledge and skills, informing future program development.
Education
Master of Science - Industrial And Organizational Psychology
Purdue University
Indianapolis, IN05.1983
Bachelor of Arts - Psychology
Hiram College
Hiram, OH06.1981
Skills
- Training facilitation
- Critical Thinking
- Clear Communication
- Relationship Building
- Strategic Planning
- Public Speaking
- Training Program Development
- Project Implementation
- Employee Performance Reviews
- Assessing training needs
Additional Information
Utilized my skill set to implement various volunteer projects such as fundraising for Hurricane Katrina school children, organized tutoring programs for math and english for K-6, designed a reading buddies afterschool program for 45 children K-6, created a career day program hosting over 30 professionals for K-6 school children, PTA Vice President, and family reunion coordinator and fundraiser for 200 cross county family members.
Timeline
Training Assistant
Cuyahoga County Board Of Elections
03.2021 - 06.2021
Executive Career Coach
IBM Corporation
01.1998 - 06.2002
Sales Support Coordinator
IBM Corporation
05.1997 - 01.1998
Project Manager
Waste Management Of Atlanta
01.1995 - 01.1997
Regional Marketing Specialist
IBM Corporation
01.1994 - 01.1995
Systems Engineering Manager
IBM Corporation
01.1992 - 01.1995
Marketing Education Instructor
IBM Corporation
01.1989 - 01.1992
Systems Engineer
IBM Corporation
06.1984 - 06.1989
Trainer
AmeriTrust Bank
06.1983 - 05.1984
Master of Science - Industrial And Organizational Psychology
Purdue University
Bachelor of Arts - Psychology
Hiram College
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