Bernadette Castellano
Beverly Hills
Summary
Dynamic server with a strong work ethic and exceptional customer service experience at Oysters Restaurant. Proven ability to resolve customer concerns and manage cash transactions accurately. Skilled in multitasking and team collaboration, consistently ensuring timely order preparation and enhancing guest engagement. Quick learner dedicated to maintaining high standards in a fast-paced environment. I am eager to learn and take on any new challenges.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Server
Oysters Restaurant
Crystal River
02.2007 - Current
-Providing exceptional customer service in a fast-paced restaurant
-Resolve customer complaints and concerns professionally
-Processing Dine-in, Takeout, and Catering orders accurately and efficiently
-Coordinate with kitchen staff to ensure timely and accurate order preparation
-Operate POS systems and process customer payments
-Balance and maintain the restaurant cash bank with accuracy
-Manage daily cash transactions and maintain financial accountability
-Assist with updating company website
-Assist with inventory control and supply management
-Food preparation including salads and dressings
Education
High School Diploma -
Our Lady of Perpetual Help
New York, NYSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Website management
- Inventory management
- Multitasking
- Problem solving
- Team collaboration
- Time management
- Reliable and dependable
- Quick learner
Certification
Food Safety Certification
Timeline
Server
Oysters Restaurant
02.2007 - Current
High School Diploma -
Our Lady of Perpetual Help