Summary
Overview
Work History
Education
Skills
References
Timeline
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Bernadette Greenwood

Livermore,CO

Summary

Highly proficient, independent worker with 20+ years of experience in customer service and administration. Skilled in business-to-business sales, client relations, and effective communication with internal departments and clients. Works well in fast-paced environments, meeting deadlines and handling pressure. Excellent problem-solving and leadership skills.

Overview

26
26
years of professional experience

Work History

Financial Aid Advisor

Front Range Community College
Westminster, CO
07.2023 - Current
  • Conducted student consultations across multiple formats: in-person, virtual, phone
  • Campus to community outreach: New Student Orientation, FAFSA Workshops, FAFSA Presentation.
  • Ensured systematic organization of information
  • Expertise in utilizing Microsoft Systems, Webex, and Microsoft Teams tools.
  • Proficient in written and verbal communication.
  • Enhanced problem-solving abilities and attention to detail.

Program Director

GRIT Athletics Inc. Non-Profit
Fort Collins, CO
11.2008 - Current
  • Co-founded a Christian-focused organization supporting youth in Northern Colorado.
  • Handled bookkeeping, program scheduling, and employee management in a start-up non-profit.
  • Recruited clients via multiple marketing platforms.
  • Cultivated long-term connections with clientele for increased retention rates annually.
  • Conducted community outreach group presentations to boost visibility
  • Executed planning and implementation strategies for effective annual community fundraisers.

Student Support Coordinator/Student Life Coach

GlobalEd Solutions Powered by HOPE Online
Denver, CO
09.2018 - 07.2023
  • Adapted to a fast-paced environment, meeting deadlines independently and collaboratively.
  • Guide students in navigating the graduation process
  • Manage and update student records in multiple technical data systems.
  • Discovered and resolved potential problems efficiently
  • Facilitated comprehension of NCAA eligibility standards and concurrent enrollment policies in individualized sessions
  • Organized regional outreach events

Stay-at-home Parent

Self Employed
Livermore, CO
11.1998 - 09.2018
  • Managed household responsibilities while nurturing the growth of my five children.
  • Delivered comprehensive homeschool curriculum covering Pre-K through middle school.
  • Strengthened skills through part-time employment across areas including sales, customer service, and office administration.

Education

BA - Exercise Science | Wellness Concentration

Colorado State University
Fort Collins, CO
05.1998

Skills

  • Efficient Time Management
  • Client Support
  • Strategic Decision Making
  • Detail-Oriented Analysis
  • Effective Organization
  • Prioritize Tasks Under Pressure
  • Proficiency Microsoft Office / Intel Bookkeeping
  • Administrative abilities

References

References available upon request.

Timeline

Financial Aid Advisor

Front Range Community College
07.2023 - Current

Student Support Coordinator/Student Life Coach

GlobalEd Solutions Powered by HOPE Online
09.2018 - 07.2023

Program Director

GRIT Athletics Inc. Non-Profit
11.2008 - Current

Stay-at-home Parent

Self Employed
11.1998 - 09.2018

BA - Exercise Science | Wellness Concentration

Colorado State University
Bernadette Greenwood