Bernadette Greenwood
Livermore,CO
Summary
Highly proficient, independent worker with 20+ years of experience in customer service and administration. Skilled in business-to-business sales, client relations, and effective communication with internal departments and clients. Works well in fast-paced environments, meeting deadlines and handling pressure. Excellent problem-solving and leadership skills.
Overview
26
26
years of professional experience
Work History
Financial Aid Advisor
Front Range Community College
Westminster , CO
07.2023 - Current
- Conducted student consultations across multiple formats: in-person, virtual, phone
- Campus to community outreach: New Student Orientation, FAFSA Workshops, FAFSA Presentation.
- Ensured systematic organization of information
- Expertise in utilizing Microsoft Systems, Webex, and Microsoft Teams tools.
- Proficient in written and verbal communication.
- Enhanced problem-solving abilities and attention to detail.
Program Director
GRIT Athletics Inc. Non-Profit
Fort Collins , CO
11.2008 - Current
- Co-founded a Christian-focused organization supporting youth in Northern Colorado.
- Handled bookkeeping, program scheduling, and employee management in a start-up non-profit.
- Recruited clients via multiple marketing platforms.
- Cultivated long-term connections with clientele for increased retention rates annually.
- Conducted community outreach group presentations to boost visibility
- Executed planning and implementation strategies for effective annual community fundraisers.
Student Support Coordinator/Student Life Coach
GlobalEd Solutions Powered by HOPE Online
Denver , CO
09.2018 - 07.2023
- Adapted to a fast-paced environment, meeting deadlines independently and collaboratively.
- Guide students in navigating the graduation process
- Manage and update student records in multiple technical data systems.
- Discovered and resolved potential problems efficiently
- Facilitated comprehension of NCAA eligibility standards and concurrent enrollment policies in individualized sessions
- Organized regional outreach events
Stay-at-home Parent
Self Employed
Livermore , CO
11.1998 - 09.2018
- Managed household responsibilities while nurturing the growth of my five children.
- Delivered comprehensive homeschool curriculum covering Pre-K through middle school.
- Strengthened skills through part-time employment across areas including sales, customer service, and office administration.
Education
BA - Exercise Science | Wellness Concentration
Colorado State University
Fort Collins, CO05.1998
Skills
- Efficient Time Management
- Client Support
- Strategic Decision Making
- Detail-Oriented Analysis
- Effective Organization
- Prioritize Tasks Under Pressure
- Proficiency Microsoft Office / Intel Bookkeeping
- Administrative abilities
References
References available upon request.
Timeline
Financial Aid Advisor
Front Range Community College
07.2023 - Current
Student Support Coordinator/Student Life Coach
GlobalEd Solutions Powered by HOPE Online
09.2018 - 07.2023
Program Director
GRIT Athletics Inc. Non-Profit
11.2008 - Current
Stay-at-home Parent
Self Employed
11.1998 - 09.2018
BA - Exercise Science | Wellness Concentration
Colorado State University
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