Bernadette Johnson
Bethesda Memorial Hospital
Deerfield Beach,FL
17
years of professional experience
Detail-oriented Scheduling Coordinator experienced in enhancing operational efficiency and improving patient satisfaction. Streamlined appointment processes and implemented scheduling software that increased accuracy and efficiency. Committed to delivering impactful results through problem-solving and collaboration.
Work History
Scheduling Coordinator /Production and Inventory Coordinator
17 Years 3 Months- Scheduling patient appointments (diagnostic, surgical ,therapy, offices visits and other procedures.
- Obtains and verifies necessary demographic and Insurance information.
- Streamlined appointment processes by implementing scheduling software, improving accuracy and reducing conflicts.
- Managed daily calendar for medical staff, ensuring optimal resource allocation and minimizing downtime.
- Coordinated patient scheduling across multiple departments to enhance operational efficiency.
- Developed training materials for new team members on scheduling protocols and best practices.
- Optimized workflow by prioritizing tasks based on urgency and aligning staff assignments accordingly.
- Generated reports and tracked data to monitor operational priorities and scheduling.
- Streamlined communication between departments for improved schedule adherence and reduced conflicts.
Education
High School Diploma
Skills
Patient scheduling
Schedule coordination
Data management
Time tracking
Office administration
Staff coordination
Time management
Daily timekeeping
Customer support
Problem-solving
Team collaboration
Attendance tracking
Telephone etiquette
Strong work ethic
Timeline
Scheduling Coordinator /Production and Inventory Coordinator
Bethesda Memorial Hospital
03.2009 - 06.2026Read More
Deerfield Beach Senior High
High School Diploma
Read More