Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

BERNADETTE KABANGWA

Camby,IN

Summary

Dedicated and motivated flight attendant with extensive experience in customer service, safety procedures, and in-flight service. Known for excellent communication skills, attention to detail, and a strong work ethic. Proven ability to create a positive and welcoming atmosphere for passengers. Multilingual with a clean background check and drug screen. Willing to relocate.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Flight Attendant

FRONTIER AIRLINES
  • Trained in onboard safety procedures and the use of onboard safety equipment
  • Prepared the cabin and conducted pre-flight checks of all equipment before departure.

Sales and Retail Specialist

VERIZION
10.2022 - Current
  • Delivered exceptional customer service by providing product insights and solution recommendations
  • Built personal connections with customers to simplify tech for them, enhancing customer satisfaction.

Flight Attendant

REPUBLIC AIRWAYS
10.2021 - 09.2022
  • Trained in onboard safety procedures and the use of onboard safety equipment
  • Prepared the cabin and conducted pre-flight checks of all equipment before departure
  • Ensured passenger safety and comfort during flights, providing excellent customer service.

Customer Service - Customer Return Department

AMAZON
08.2019 - 02.2022
  • Inspected all returned products meticulously before processing them as resellable or destroyable
  • Maintained high standards of accuracy and efficiency in processing returns.

Cashier/Customer Service

COMPASS GROUP
04.2019 - 07.2019
  • Performed cashiering duties, including making cash transactions, verifying cash drawers, giving change, counting cash receipts, and completing cash reports
  • Provided general food service work and maintained sanitation standards in preparation, service, and dining room facilities.

Education

UPC( university) - Economy

High School Diploma - Biology and chemistry

01.2016

Skills

  • Multilingual: Fluent in English, French, lingala and Swahili
  • Strong communication and interpersonal skills
  • Excellent problem-solving abilities
  • Detail-oriented and highly organized
  • Physically fit and able to handle the demands of the job
  • Proven ability to work both independently and as part of a team

Certification

THE AIRLINE ACADEMY, JetBlue University in Orlando Campus, 2021, Studied topics such as city codes, airline terminology, and safety., Completed key elements of flight attendant training, including aircraft door operating procedures, slide deployment exercises, and ditch drills.

Timeline

Sales and Retail Specialist

VERIZION
10.2022 - Current

Flight Attendant

REPUBLIC AIRWAYS
10.2021 - 09.2022

Customer Service - Customer Return Department

AMAZON
08.2019 - 02.2022

Cashier/Customer Service

COMPASS GROUP
04.2019 - 07.2019

Flight Attendant

FRONTIER AIRLINES

UPC( university) - Economy

High School Diploma - Biology and chemistry

BERNADETTE KABANGWA