BERNADETTE KABANGWA
Camby,IN
Summary
Dedicated and motivated flight attendant with extensive experience in customer service, safety procedures, and in-flight service. Known for excellent communication skills, attention to detail, and a strong work ethic. Proven ability to create a positive and welcoming atmosphere for passengers. Multilingual with a clean background check and drug screen. Willing to relocate.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Flight Attendant
FRONTIER AIRLINES
- Trained in onboard safety procedures and the use of onboard safety equipment
- Prepared the cabin and conducted pre-flight checks of all equipment before departure.
Sales and Retail Specialist
VERIZION
10.2022 - Current
- Delivered exceptional customer service by providing product insights and solution recommendations
- Built personal connections with customers to simplify tech for them, enhancing customer satisfaction.
Flight Attendant
REPUBLIC AIRWAYS
10.2021 - 09.2022
- Trained in onboard safety procedures and the use of onboard safety equipment
- Prepared the cabin and conducted pre-flight checks of all equipment before departure
- Ensured passenger safety and comfort during flights, providing excellent customer service.
Customer Service - Customer Return Department
AMAZON
08.2019 - 02.2022
- Inspected all returned products meticulously before processing them as resellable or destroyable
- Maintained high standards of accuracy and efficiency in processing returns.
Cashier/Customer Service
COMPASS GROUP
04.2019 - 07.2019
- Performed cashiering duties, including making cash transactions, verifying cash drawers, giving change, counting cash receipts, and completing cash reports
- Provided general food service work and maintained sanitation standards in preparation, service, and dining room facilities.
Education
UPC( university) - Economy
High School Diploma - Biology and chemistry
01.2016
Skills
- Multilingual: Fluent in English, French, lingala and Swahili
- Strong communication and interpersonal skills
- Excellent problem-solving abilities
- Detail-oriented and highly organized
- Physically fit and able to handle the demands of the job
- Proven ability to work both independently and as part of a team
Certification
THE AIRLINE ACADEMY, JetBlue University in Orlando Campus, 2021, Studied topics such as city codes, airline terminology, and safety., Completed key elements of flight attendant training, including aircraft door operating procedures, slide deployment exercises, and ditch drills.
Timeline
Sales and Retail Specialist
VERIZION
10.2022 - Current
Flight Attendant
REPUBLIC AIRWAYS
10.2021 - 09.2022
Customer Service - Customer Return Department
AMAZON
08.2019 - 02.2022
Cashier/Customer Service
COMPASS GROUP
04.2019 - 07.2019
Flight Attendant
FRONTIER AIRLINES