Bernadette Mack
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
35
35
years of professional experience
1
1
Certificate
Work History
Office Assistant
Urban League Of Southeastern Michigan
05.2023 - Current
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Meat Department Clerk
Westborn Market
08.2009 - 05.2013
- Packaged meat products securely using appropriate wrapping materials to ensure freshness during transport home from store by customers.
- Wrapped, weighed and filled product with efficiency to manage high volume of customers.
- Followed proper safety, handling, and cross-contamination procedures.
- Maintained a clean and organized meat department workspace, ensuring product quality and safety for consumers.
- Handled customer concerns or complaints with professionalism and care, reinforcing a positive company image and cultivating long-term relationships.
Meat Processor
Borman Foods
10.1996 - 06.2007
- Maintained sharpness of tools for precise cuts and optimal safety during meat processing tasks.
- Achieved compliance with all health regulations through diligent attention to cleanliness standards during processing operations.
- Reduced waste and improved yield through careful monitoring of cutting and trimming procedures.
- Participated in ongoing training initiatives to stay current on industry trends and best practices for meat processing operations.
- Collaborated with team members to maintain a clean, organized, and safe work environment.
Technical Assistant
ITT Automotive
07.1992 - 05.1994
- Gathered, organized and distributed technical documentation.
- Prepared technical presentations and other materials for advisory meetings.
- Provided technical guidance and support to team members.
- Implemented corrective action procedures within prescribed guidelines for issues, escalating high priorities to other technical resources.
- Monitored system performance metrics regularly, identifying potential areas for improvement within the technical support department.
- Coordinated with sales representatives regarding potential upgrades or replacements for dissatisfied customers when necessary.
Reproduction Clerk
ITT Automotive
10.1989 - 05.1991
- Expedited project completion by managing multiple tasks simultaneously in a fast-paced environment.
- Delivered exceptional customer service by understanding client needs, addressing concerns promptly, and providing solutions that exceeded expectations.
- Increased efficiency with the organization of materials and proper maintenance of reproduction equipment.
- Supported team members and clients by providing timely and accurate information on the status of reproduction requests.
Education
GED -
Dearborn Adult Education
Dearborn, MISkills
- Customer Service
- Positive Attitude
- Time Management
- Data Entry
- Verbal Communication
- Dedicated Team Player
Certification
- Phlebotomy Certification
Timeline
Office Assistant
Urban League Of Southeastern Michigan
05.2023 - Current
Meat Department Clerk
Westborn Market
08.2009 - 05.2013
Meat Processor
Borman Foods
10.1996 - 06.2007
Technical Assistant
ITT Automotive
07.1992 - 05.1994
Reproduction Clerk
ITT Automotive
10.1989 - 05.1991
GED -
Dearborn Adult Education
- Phlebotomy Certification
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