Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

BERNADETTE OGDEN

CONWAY,SC

Summary

Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Medical Assistant

Grand Strand Surgical Specialists
Myrtle Beach, SC
04.2022 - Current
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Followed principles of asepsis and infection control to meet patient safety guidelines.
  • Prepared treatment rooms for patient examinations.
  • Incorporated outside records into charts and EHR.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Measured vital signs and took medical histories to prepare patients for examination.

Medical Assistant

NYU LANGONE/EASTEND CARDIOLOGY
Riverhead, NY
06.2004 - 07.2021
  • Employee scheduling
  • Excellent patient / customer service skills
  • Procedure and Protocol manuals
  • Open communication with Staff, Doctors and Administration
  • EMR (EPIC) proficient
  • Training of new Medical Assistant Staff
  • application and operation of EKG machines, various Cardiac Event Monitors including Holter Monitors,Blood Pressure Monitors
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Scheduled appointments for patients via phone and in person.
  • Collected samples from patients for laboratory testing purposes.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Organized charts, documents and supplies to maintain team productivity.

Medical Assistant

john v celentano
10.2003 - 06.2004
  • Urgent Care setting including patient vitals, EKG and Phlebotomy
  • Laboratory test procedures and quality control testing
  • Setting up sterile field and assist for minor procedures.

Education

Medical Assisting

Eastern Suffolk Board of Cooperative Education, James Hines Administrative Center
Patchogue, NY
06-2003

GED -

UNIVERSITY OF THE STATE OF NEW YORK
10.1998

Skills

  • HIPAA Compliance
  • Medical Terminology
  • Patient-Focused Care
  • Procedure Assistance
  • Patient Scheduling
  • Patient Flow Management
  • Specimens Collection and Processing
  • Diagnostic Procedures
  • Inventory Management
  • Compassionate
  • Maintaining Confidentiality
  • Adaptable
  • Equipment Sterilization
  • Infection Control Procedures
  • Quick Problem Solver
  • Lab Equipment Calibration
  • EKG Set up and Monitoring
  • Venipuncture and Phlebotomy
  • Team Management and Supervision
  • CPR
  • Certified in Basic Life Support (BLS)
  • Vital Sign Monitors
  • Preparing Specimens and Samples
  • Sterilization Techniques
  • Electronic Medical Records

Certification

  • American Red Cross BLS Certified ID: X31U1Y
  • National Healthcareer Association Certified Clinical Medical Assistant # A8Z7K7B8

References

References available upon request.

Timeline

Medical Assistant

Grand Strand Surgical Specialists
04.2022 - Current

Medical Assistant

NYU LANGONE/EASTEND CARDIOLOGY
06.2004 - 07.2021

Medical Assistant

john v celentano
10.2003 - 06.2004

Medical Assisting

Eastern Suffolk Board of Cooperative Education, James Hines Administrative Center

GED -

UNIVERSITY OF THE STATE OF NEW YORK

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