Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Bernadette Spoltore

Bernadette Spoltore

King George,VA

Summary

Dynamic and detail-oriented professional with experience at Dunkin Donut, excelling in customer service and cash handling. A friendly team player with strong time management and problem-solving skills, I foster positive environments and ensure customer satisfaction through effective communication and attention to detail. Committed to maintaining high standards of food safety and hygiene.

Overview

2026
2026
years of professional experience

Work History

Barista/Cashier

Dunkin Donut
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.

Deli/Bakery Associate

Foodlion Grocery Store
11.2024 - Current
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Ensured food safety compliance by following strict guidelines for storage, handling, and preparation of baked goods.
  • Performed routine equipment maintenance tasks such as cleaning mixers, ovens, or utensils to maintain optimal functionality and prevent potential hazards.
  • Provided support to other departments within the store as needed, fostering a collaborative work environment.
  • Improved bakery efficiency through effective time management and prioritization of tasks.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.

Fitting Room Associate

Walmart
06.2022 - 10.2023
  • Checked fitting room stalls and sorted merchandise to racks.
  • Cleaned and maintained fitting rooms regularly.
  • Utilized strong multitasking abilities to manage multiple customer requests simultaneously without compromising service quality.
  • Organized clothing and accessories that customers had returned to fitting room desk.
  • Placed merchandise on appropriate hangers, verifying hanger sizes matched garment sizes.
  • Reduced theft by limiting number of items that each customer took into fitting rooms.
  • Answered customer telephone calls to provide information about store policies and available merchandise.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.

Education

Baking

TESDA Vocational School
Philippines
03.2016

Caregiver - Health Care Management

TESDA VOCATIONAL SCHOOL
Philippines
03.2015

Northeastern Academy
Philippines
03.1994

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Cash handling
  • Active listener
  • Problem-solving

Languages

Filipino/Tagalog
Native or Bilingual

Timeline

Deli/Bakery Associate

Foodlion Grocery Store
11.2024 - Current

Fitting Room Associate

Walmart
06.2022 - 10.2023

Barista/Cashier

Dunkin Donut

Baking

TESDA Vocational School

Caregiver - Health Care Management

TESDA VOCATIONAL SCHOOL

Northeastern Academy

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Bernadette Spoltore