Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Bernadi Enggano

Las Vegas,NV

Summary

Results-driven sales and marketing professional with over 5 years of experience in customer acquisition, brand promotion, and digital engagement across fitness, hospitality, and retail industries. Proven track record of exceeding sales targets, growing brand presence through social media, and leading successful marketing campaigns from strategy to execution. Known for strong interpersonal skills, creative problem-solving, and a passion for building brand loyalty in competitive markets.

Overview

6
6
years of professional experience

Work History

Lead Sales Associate

Orangetheory Fitness
Las Vegas, NV
01.2024 - Current
  • Delivering exceptional customer service and personalized sales strategies to potential members.
  • Managing daily social media campaigns, ensuring brand consistency across Instagram.
  • Maintaining accurate sales records using Orangetheory Fitness systems.
  • Meeting and exceeding key performance indicators, including membership sales and renewals.
  • Overseeing front desk representatives' performances and building reports weekly.

Co-Founder & Marketing Leader

255 Cafe & Eatery Indonesia
Jakarta
02.2020 - 09.2024
  • Led a marketing team to execute weekly campaigns and drive brand engagement.
  • Organized events to attract customers, designed promotional materials, and coordinated logistics.
  • Forecasted and set annual sales goals; achieved 55% sales growth during the pandemic through direct sales and B2B.
  • Managed content creation and photography for social media, enhancing online presence.
  • Built partnerships with event planners and influencers to increase brand awareness.

Immigration Legal Secretary

Law Offices Of Gihan Thomas
Los Angeles, CA
07.2023 - 01.2024
  • Under the supervision of a Lawyer Gihan Thomas, provided clients with information about immigration benefits available through USCIS, work with clients to gather documents, and assist clients to complete applications.
  • Responded to client inquiries and communicated with USCIS and the Department of State.
  • Processed and responded to official correspondence, including RFEs and case updates.
  • Maintained accurate and up-to-date physical and electronic files and detailed case notes, enter required data in a timely manner, meet all case reporting requirements within established timelines and standards, and assist in the completion of statistical, narrative, and financial reports
  • Had to speak three different languages (English, Indonesian, and Mandarin) to communicate with clients and provided them the information they needed.

Sales Associate

Orangetheory Fitness
Los Angeles, CA
09.2022 - 04.2023
  • Delivered an exceptional and versatile sales approaches to potential members
  • Maintained accurate records using established Orangetheory Fitness sales systems
  • Responsible for meetings and exceeding all key performance sales indicators for the fitness studio, including membership sales and renewals

Operations Cafe Manager & Barista

Midori Matcha Cafe
Los Angeles, CA
05.2019 - 02.2020
  • Oversaw daily operations to improve team productivity and customer satisfaction.
  • Utilized Google Analytics and PowerPoint to analyze performance and deliver monthly reports.
  • Trained and monitored staff to meet and exceed monthly sales targets.
  • Designed and implemented a social media strategy to boost customer engagement.

Education

Certification - General Business Studies With Conce

UCLA Extension
Los Angeles
06-2021

Bachelor of Science - Business Administration And Management

California State Polytechnic University, Pomona
Pomona, CA
06-2018

Associate of Arts - Marketing Mangement

Irvine Valley College
Irvine, CA
05-2016

Skills

  • Customer service
  • Sales strategy
  • Social media management
  • Computer-aided design (CAD)
  • Performance reporting
  • Market analysis

Languages

English
Full Professional
Indonesian
Native/ Bilingual
Chinese (Mandarin)
Limited

Timeline

Lead Sales Associate

Orangetheory Fitness
01.2024 - Current

Immigration Legal Secretary

Law Offices Of Gihan Thomas
07.2023 - 01.2024

Sales Associate

Orangetheory Fitness
09.2022 - 04.2023

Co-Founder & Marketing Leader

255 Cafe & Eatery Indonesia
02.2020 - 09.2024

Operations Cafe Manager & Barista

Midori Matcha Cafe
05.2019 - 02.2020

Certification - General Business Studies With Conce

UCLA Extension

Bachelor of Science - Business Administration And Management

California State Polytechnic University, Pomona

Associate of Arts - Marketing Mangement

Irvine Valley College