Bernadin Junior Fortune
Coral Springs,FLORIDA
Summary
Dynamic professional adept at rapidly adapting to new challenges with a proven track record in problem-solving and relationship building. Known for fostering collaboration among clients and team members, leading to successful project outcomes. Committed to driving team success through strategic support and effective communication.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Gambling Cage Workers
SEMINOLE CASINO COCONUT CREEK
Coconut Creek, USA
02.2024 - Current
- Process conversion of tokens and coupons into currency efficiently.
- Maintain cage security
- Complied with gaming regulations.
- Ensured confidentiality of customer transactions.
- Assessed company operations for compliance with safety standards.
- Addressed customer needs, responding to specific requests.
Startup Founder
KREAKTIF
, Haiti
04.2020 - Current
- Directed and planned organizational policies and objectives to maintain seamless operations.
- Formulated budgets aligning with program implementation needs.
- Directed and coordinated financial activities to support operations.
- Negotiated contracts with vendors, suppliers, and customers to maximize profits while maintaining relationships.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
Customer Service Representatives
BOSCH
Fort Lauderdale, USA
07.2023 - 01.2024
- Worked with routing specialists, route managers and service department to optimize routes.
- Arranged for repairs to restore service and schedules.
- Addressed questions, problems or requests for service or equipment.
- Troubleshot mechanical issues over the phone with stranded motorists who lacked technical expertise.
- Maintained accurate records of all transactions and communications with customers.
- Answered customer inquiries and provided accurate information regarding products and services.
- Monitored incoming calls, emails, and texts from customers requiring assistance.
- Communicated with customers regarding their current situation and provided reassurance when needed.
Education
BBA - BUSINESS MANAGEMENT- MARKETING
BROWARD COLLEGE
COCONUT CREEK, FL02.2027
Some College (No Degree) - BUSINESS ADMINISTRATION
UNIVERSITE QUISQUEYA
PORT-AU-PRINCE, HAITIHigh School Diploma -
COLLEGE CANADO HAITIEN
PORT-AU-PRINCE, HAITI08.2020
Skills
- Business-to-Business Relations
- Client Engagement Management
- Market Insights
- Data Analytics
- Database Insights
- KPI Analysis
- Targeted Marketing Approaches
- Project Oversight
- Product Strategy Development
Languages
English
Full Professional
French
Native/ Bilingual
Creole
Native/ Bilingual
Spanish
Limited
Certification
- Certificate of Starting and Running a Business. YLAI - Young Leaders of the Americas Initiative
- Certificate Management Strategies for People and Resources. YLAI - Young Leaders of the Americas Initiative
References
References available upon request.
Timeline
Gambling Cage Workers
SEMINOLE CASINO COCONUT CREEK
02.2024 - Current
Customer Service Representatives
BOSCH
07.2023 - 01.2024
Startup Founder
KREAKTIF
04.2020 - Current
- Certificate of Starting and Running a Business. YLAI - Young Leaders of the Americas Initiative
- Certificate Management Strategies for People and Resources. YLAI - Young Leaders of the Americas Initiative
BBA - BUSINESS MANAGEMENT- MARKETING
BROWARD COLLEGE
Some College (No Degree) - BUSINESS ADMINISTRATION
UNIVERSITE QUISQUEYA
High School Diploma -
COLLEGE CANADO HAITIEN
Similar Profiles
Jameel WilliamsJameel Williams
Casino Cage Supervisor at Seminole Casino Coconut CreekCasino Cage Supervisor at Seminole Casino Coconut Creek
Jonathan ChalapudJonathan Chalapud
Dealer at Seminole Casino Coconut CreekDealer at Seminole Casino Coconut Creek
Matthew TroppMatthew Tropp
Security Officer at Seminole Casino Coconut CreekSecurity Officer at Seminole Casino Coconut Creek