Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Safiro Oviedo

Coral Springs ,FL

Summary

Dedicated and high motivated employee with a proactive attitude and the ability to learn quickly. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

12
12
years of professional experience

Work History

Table Games Dealer

Seminole Casino Coconut Creek
Coconut Creek, Florida
01.2018 - Current
  • Greeted incoming guests with enthusiasm to promote fun, memorable and exciting experience.
  • Assisted new players with understanding game rules and procedures.
  • Communicated effectively with other members of the table games staff team.
  • Provided friendly customer service to guests at the casino table games area.

PLAYERS CLUB REPRESENTATIVE

Seminole Casino Coconut Creek
Coconut Creek, FL
11.2017 - 01.2018
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Identified opportunities for upselling additional services based on customer needs.
  • Mentored junior team members and managed employee relationships.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Engaged in conversation with customers to understand needs, resolve issues and answer service questions.

Aftercare Counselor

Parkside Elementary School
Coral Springs, FL
08.2013 - 06.2018
  • Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.
  • Designed and implemented engaging after-school educational programs to reinforce core academic subjects for students.
  • Attended staff meetings regularly to stay up-to-date on changes in policy or procedure guidelines.
  • Coordinated with after-school program staff to plan and execute special events.
  • Assisted students with homework assignments, ensuring comprehension and timely completion.
  • Encouraged positive behaviors, including patience with teachers and fellow kids.

Education

Trade School - Welding

Atlantic Technical College
Coconut Creek, FL
11-2023

Associate of Arts - Graphic And Digital Design

Broward College
Fort Lauderdale, FL
05-2018

Skills

  • Excellent customer service
  • Bilingual
  • Reliability and punctuality
  • Relationship building
  • Adaptability in High-Stress Situations
  • Patience and composure
  • Resolution Facilitation
  • Clear Verbal and Written Expression
  • Training Delivery

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Table Games Dealer

Seminole Casino Coconut Creek
01.2018 - Current

PLAYERS CLUB REPRESENTATIVE

Seminole Casino Coconut Creek
11.2017 - 01.2018

Aftercare Counselor

Parkside Elementary School
08.2013 - 06.2018

Trade School - Welding

Atlantic Technical College

Associate of Arts - Graphic And Digital Design

Broward College

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Safiro Oviedo