- Gym Workouts
- Artificial Intelligence (AI) and Machine Learning
- Personal Development and Self-Improvement
- Documenting and sharing travel experiences
- Working with my hands and fixing things
- Paid Ads Management
- Futures Market Analysis and Trading
Verified
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Jameel Williams
Lauderhill,FL
Work Preference
Skills
- Cash handling expertise
- Regulatory compliance
- Banking procedures
- Fraud detection techniques
- Microsoft Excel Spreadsheets
- Records management
- Security protocols
- Problem solving prowess
- Team leadership
- Staff training and development
- Operational oversight
- Process improvement
Summary
Results-driven professional with extensive experience in cash handling, client relations, and regulatory compliance. Known for implementing process improvements that enhance workflow efficiency. Prepared to support organizational goals through strong problem-solving skills and team leadership.
Work History
Cage Supervisor
Seminole Casino Coconut Creek
Coconut Creek, FL
08.2022 - Current
- Managed daily cash transactions, maintaining accurate records and resolving discrepancies promptly.
- Supervised cash handling operations, ensuring compliance with regulatory standards and organizational policies.
- Implemented process improvements that enhanced workflow efficiency within cage operations.
- Trained and mentored over 50 team members on best practices for customer service and operational efficiency.
- Conducted regular audits of cash drawers, verifying accuracy and adherence to internal controls.
- Responded to and resolved guest inquiries, disputes and issues to maintain guest satisfaction.
- Enhanced customer service standards by training employees on efficient and courteous interactions with casino patrons.
- Constructed strong relationships with repeat patrons, fostering trust while maintaining professionalism at all times.
- Resolved customer inquiries and disputes promptly, fostering positive relationships with guests.
Specialty Banker
Seminole Casino Coconut Creek
Coconut Creek, FL
03.2022 - 08.2022
- Conducted ATM refills and audits to ensure effective customer service and efficient transaction records on the casino floor.
- Monitored kiosk and ATM functionality, performing routine maintenance to minimize downtime.
- Delivered prompt and efficient service by accurately distributing chips to players and table games during high-volume gaming sessions.
- Accurately managed and audited credit lines and accounts receivables for over 1000 clients.
- Efficiently handled over $250 million worth of cash, chips, and other casino funds while maintaining extremely high accuracy.
- Provided personalized banking solutions to enhance customer satisfaction and loyalty.
Casino Cage Cashier
Seminole Casino Coconut Creek
Coconut Creek, FL
08.2019 - 03.2022
- Managed currency exchanges and provided customer service to enhance guest experience.
- Maintained compliance with gaming regulations, anti-money laundering, and internal policies during cash handling processes.
- Quickly and accurately counted and balanced up to $200k banks at start and end of each shift.
- Processed millions of dollars in transactions for clients, ensuring confidentiality and adherence to appropriate protocols such as Title 31 compliance.
- Accurately issued 1099, 1042, W2G tax forms while adhering to PII protocols.
- Cashed checks and paid out money by verifying correct signatures, numerical amounts, and sufficient funds in accounts.
Education
High School Diploma -
Nova High
Davie05-2019
Interests
Overview
7
7
years of professional experience