Summary
Overview
Work History
Education
Skills
Knowledge Skills Abilities
Timeline
Generic

Bernard Baumgardner

Surprise

Summary

Dependable IT Security student with strong expertise in network troubleshooting and device management. Efficiently diagnoses and resolves technical issues while collaborating effectively within teams. Eager to leverage foundational knowledge in IT security to contribute to organizational security initiatives.

Overview

9
9
years of professional experience

Work History

Fulfillment Associate

Amazon Fulfillment Center
Goodyear
06.2021 - Current

IT Support Specialist

Uhaul
Phoenix
07.2022 - 10.2022
  • Human Resources U-Haul International 623-293-2920
  • Provided technical support for customers via phone and online chat.
  • Diagnosed software and hardware issues for U-Haul rental equipment.
  • Assisted team in maintaining inventory of IT supplies and equipment.

Lowes Home Improvements
Surprise
03.2020 - 11.2020

Walmart Super Center
Surprise
06.2017 - 11.2019

Education

Bachelor’s Degree - Information Technology

Arizona State University
06-2026

Associates Degree - Information Security

Glendale Community College
Glendale, AZ
12-2021

IT Security Program Certification -

West-MEC
Buckeye, AZ
01-2018

High School -

Shadow Ridge High School
Surprise, AZ
05-2017

Skills

  • Operating system management
  • Lab tool usage and safety
  • Device configuration
  • IT roles
  • Device management
  • Network troubleshooting

Knowledge Skills Abilities

  • Install Windows operation systems.
  • Explain how to correctly use tools and safely work in a lab.
  • Configure devices to connect to the Internet and Cloud services.
  • Explain the roles and responsibilities of the IT professional.
  • Explain how to use, configure, and manage laptops and mobile devices.

Timeline

IT Support Specialist

Uhaul
07.2022 - 10.2022

Fulfillment Associate

Amazon Fulfillment Center
06.2021 - Current

Lowes Home Improvements
03.2020 - 11.2020

Walmart Super Center
06.2017 - 11.2019

Bachelor’s Degree - Information Technology

Arizona State University

Associates Degree - Information Security

Glendale Community College

IT Security Program Certification -

West-MEC

High School -

Shadow Ridge High School
Bernard Baumgardner