Hamsa Suleiman
Fort Worth,TX
Summary
Supply Chain Specialist with six years of hands-on experience in compliance oversight, inventory management, customer care, logistics control, and distribution optimization. Proficient in leveraging IT solutions to streamline operations and enhance supply chain efficiency. Recognized as a collaborative team leader and innovator, adept at implementing protocols to boost production efficiency and ensure quality standards. Demonstrated ability to drive revenue growth through strategic inventory management and customer-centric measures. Proven track record of fostering team cohesion and delivering results in supply chain coordination.
Overview
12
12
years of professional experience
Work History
Fulfillment Specialist
Walgreens
1 2023 - Current
- Proactively identified opportunities for process improvements, implementing changes that led to measurable efficiency gains within the department
- Supported cross-functional teams in meeting project deadlines by effectively prioritizing tasks based on overall business objectives
- Optimized space utilization within the warehouse by efficiently organizing products according to size, weight, and demand levels
IT Support Analyst
Spartan Nash
11.2021 - 07.2022
- Collaborated with cross-functional teams to diagnose and resolve complex technical problems.
- Supported critical business applications uptime by effectively identifying root causes of incidents and coordinating efficient resolutions.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Leveraged comprehensive knowledge of network infrastructure and service hardware/software, including Microsoft Windows and operating systems, to successfully diagnose and resolve technical issues, ensuring seamless operations and user satisfaction.
Logistics Coordinator
T.O. Plastic
07.2020 - 09.2021
- Ensured compliance with industry regulations, reducing the risk of fines or penalties
- Managed cross-functional teams for efficient project execution and timely completion
- Conducted regular audits of warehouse operations to maintain quality standards and minimize errors or inefficiencies
- Scheduled and coordinated truck, ship and air transport to maximize productivity and maintain organized calendar
Credit Analyst
Receivables Performance Management
04.2015 - 11.2017
- Successfully negotiated and resolved overdue accounts, consistently meeting or exceeding collection targets.
- Ensured compliance with internal policies and regulatory requirements through diligent documentation of all credit decisions.
- Developed and implemented risk management policies, ensuring compliance with industry regulations.
- Managed over 50 customer calls per day & increased sales by 10%.
Quality Control Analyst
Fulfillment Distribution Center Inc
01.2012 - 02.2015
- Developed and implemented procedures to meet product quality standards.
- Inspected items and compared against standards to meet regulatory requirements.
- Suggested improvements to designs and documentation to improve product reliability and manufacturability.
- Enhanced product quality by conducting thorough analyses and implementing corrective actions.
- Minimized down time 25% by reducing production rework and recalls
Education
Bachelor of Science - Digital Cinematography
Full Sail University
Winter Park, FL07.2024
Skills
- Supplier Relationship Management
- Supply Chain Optimization
- Inventory management procedures
- Problem-Solving
- Ticketing system proficiency
- Operating system management
- ERP System Utilization
- Excellent Communication
Timeline
IT Support Analyst
Spartan Nash
11.2021 - 07.2022
Logistics Coordinator
T.O. Plastic
07.2020 - 09.2021
Credit Analyst
Receivables Performance Management
04.2015 - 11.2017
Quality Control Analyst
Fulfillment Distribution Center Inc
01.2012 - 02.2015
Fulfillment Specialist
Walgreens
1 2023 - Current
Bachelor of Science - Digital Cinematography
Full Sail University
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