Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

BERNARD DEWITT

Kathleen,GA

Summary

Dynamic Program Manager with a proven track record at Goodwill Industries of Central Georgia, excelling in strategic planning and team leadership. Enhanced operational efficiency through effective project management and problem-solving, resulting in increased customer satisfaction. Committed to fostering professional development and ensuring regulatory compliance while driving process improvements.

Overview

6
6
years of professional experience

Work History

Program Manager

Goodwill Industries of Central Georgia
11.2023 - Current
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.
  • Established strong relationships, ensuring support for program initiatives.
  • Met with project stakeholders on regular basis to assess progress and make adjustments.
  • Coached team members on professional development opportunities, contributing to improved overall performance.
  • Ensured regulatory compliance by closely monitoring adherence to warehouse standards and guidelines throughout the program.
  • Developed strategic plans, setting clear objectives and achievable milestones for the team.
  • Managed cross-functional teams for successful project completion within deadlines and budgets.
  • Coached team members on productivity strategies to accomplish challenging goals.
  • Increased customer satisfaction through effective communication of program goals and expectations.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Warehouse Supervisor

DECA Commissary
03.2020 - 05.2023
  • Supervised warehouse operations by managing employees during shifts.
  • Supervised shipping and receiving, distribution and workplace safety.
  • Supervised shipping and handling operations.
  • Used warehouse management software to reconcile daily inventory.
  • Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
  • Operated warehouse material handling equipment correctly to move loads.
  • Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
  • Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
  • Collaborated with other department heads on company-wide initiatives aimed at improving operational efficiency across multiple divisions.

Education

Bachelor of Science - Criminal Justice

Kaplan University
Davenport, IA
12-2007

Skills

  • Problem-solving
  • Project management
  • Detail-oriented
  • Strategic planning
  • Process improvement
  • Team leadership and direction
  • Decision-making
  • Policy and procedure improvements
  • Good judgment
  • Scheduling and planning
  • Quality assurance

Accomplishments

  • Supervised team of 32 staff members.

Languages

English
Professional Working

Timeline

Program Manager

Goodwill Industries of Central Georgia
11.2023 - Current

Warehouse Supervisor

DECA Commissary
03.2020 - 05.2023

Bachelor of Science - Criminal Justice

Kaplan University

Similar Profiles

CREATE PROFILE