Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bernardo Fernandes

Dorchester,MA

Summary

Dedicated security officer with strong incident reporting skills, adept at team supervision and customer service. Committed to maintaining a safe environment through proactive monitoring and effective incident response.

Overview

5
5
years of professional experience

Work History

Sales Associate

Burger King
Boston, MA
02.2021 - 08.2021
  • Maintained knowledge of current promotions and sales to effectively communicate with customers.
  • Processed transactions accurately through point-of-sale systems, ensuring customer satisfaction.
  • Collaborated with team members to achieve daily sales targets and improve store performance.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.

Retail Sales Associate

CVS Pharmacy
Allston, MA
02.2022 - 08.2022
  • Assisted customers in locating products and provided information on promotions.
  • Operated cash register, processing transactions accurately and efficiently.
  • Maintained cleanliness and organization of sales floor to enhance customer experience.
  • Stocked shelves, ensuring product availability and proper labeling.

Car Wash Employee

Scrub A Dub Car Wash
Dorchester, MA
05.2023 - 08.2023
  • Operated high-pressure washing systems to clean vehicles efficiently.
  • Maintained cleanliness and organization of work areas to ensure safety compliance.
  • Assisted customers with service selections, enhancing overall satisfaction.
  • Applied wax and polish treatments, ensuring vehicle finishes met quality standards.

Security Officer

Allied Universal Security Services
Boston, MA
10.2024 - Current
  • Monitored premises to ensure safety and security of personnel and property.
  • Conducted routine inspections to identify potential security risks and hazards.
  • Responded promptly to incidents, ensuring efficient resolution and reporting procedures.
  • Maintained accurate logs of daily activities, incidents, and observations for review.
  • Supervised security team, ensuring adherence to safety protocols and operational guidelines.

Education

High School Diploma -

Madison Park Technical Vocational High School
Roxbury, MA
06-2023

Skills

  • Report writing
  • Incident reporting
  • General security
  • Customer service
  • Employee motivation
  • Team building
  • CCTV operation
  • Security training
  • CPR certified

Languages

English
Full Professional
Portuguese
Native or Bilingual

Timeline

Security Officer

Allied Universal Security Services
10.2024 - Current

Car Wash Employee

Scrub A Dub Car Wash
05.2023 - 08.2023

Retail Sales Associate

CVS Pharmacy
02.2022 - 08.2022

Sales Associate

Burger King
02.2021 - 08.2021

High School Diploma -

Madison Park Technical Vocational High School
Bernardo Fernandes