Summary
Overview
Work History
Education
Skills
Languages
Objective
Timeline
Generic

Shaerony Pichardo

Elizabethport,NJ

Summary

Hardworking and dependable professional offering several years of clerical experience. Demonstrated prioritization, multitasking and planning abilities. Enthusiastic about using knowledge and skills to support operations.

Overview

5
5
years of professional experience

Work History

Sales Associate

Torrid, LLC
Elizabeth, New Jersey
11.2018 - 11.2020
  • Demonstrated product features and benefits for customers' needs.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Provided accurate information about products, prices and services.
  • Developed promotional strategies to increase sales volume.
  • Assisted customers with product selection, sizing and styling.
  • Attended weekly team meetings to review performance goals and objectives.
  • Organized stockroom shelves according to size, color or style.
  • Handled customer complaints in a professional manner.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Greeted customers and provided exceptional customer service.
  • Processed credit card transactions quickly and securely.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.

Clerk

Lollipop Learning Center, LLC
Union City, New Jersey
12.2020 - 09.2023
  • Created memos, letters, emails, reports, presentations as requested by management.
  • Collaborated with team members to complete tasks efficiently and meet deadlines.
  • Processed customer payments accurately and efficiently.
  • Utilized computer software programs to create reports, labels, forms.
  • Organized and maintained filing systems for confidential documents.
  • Entered data into computer systems accurately and efficiently.
  • Verified accuracy of all paperwork prior to submission for processing.
  • Performed data entry tasks to update customer accounts records.
  • Answered telephones, directed calls, and took messages.

Education

High School Diploma -

Union City High School
Union City, New Jersey
06-2016

Associate of Arts - Business AA

Union County College
Elizabeth, New Jersey
05-2027

Skills

  • Data entry
  • Microsoft Excel
  • Customer service
  • Team collaboration
  • Report writing
  • Inventory management
  • Telephone etiquette
  • Scanning and copying
  • Verbal and writing communication
  • Typing speed
  • File and database management
  • File maintenance
  • Prioritization

Languages

English
Professional
Spanish
Professional

Objective

  • To seek and maintain a position that will provide me with an opportunity to utilize my education, training, and experinces.

Timeline

Clerk

Lollipop Learning Center, LLC
12.2020 - 09.2023

Sales Associate

Torrid, LLC
11.2018 - 11.2020

High School Diploma -

Union City High School

Associate of Arts - Business AA

Union County College

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